What is included:

·       Samsung G900V Galaxy S5 SmartPhone

·       Li-ion Battery

·       Battery Door Cover

·       Wall Charger with data cable

What is NOT included:

·       SIM CARD (use your existing sim or get a free sim from your service provider)

·       User Guide (GO GREEN ! GO ONLINE)

·       Headphones

Contact US:

PhoneStoreUSA –Award Winning 5 Star Top rated eBay seller

Please contact us using the eBay message center

(Most messages will be replied to the same business day, please allow up to end of next business day for us to reply)

Hours of operation

Monday – Friday – 9am – 5pm  

Shipping:

·       We offer shipping options upon check out – choose standard shipping or expedited shipping service from USPS

·       Free Standard Shipping = USPS 1^st class mail 2-5 business days

·       Expedited Shipping = USPS Priority Mail 1-3 business days (additional cost)

·       Handling Time = 1 Business day / pay on Monday your order will ship on Tuesday / Pay on Friday your order will ship the next business day which would be Monday – then transit times begin, 1-5 days depending on location and shipping service selected at check out

·       Tracking is uploaded to your eBay account on the date your shipment is prepared (please keep in mind that the USPS does not update tracking daily , they only update online tracking at pick up , sort facility and upon delivery.  (Please keep in mind that the USPS sometimes will miss a scan in the process however have no fear our orders ship fast and deliver fast – just check out our feedback and see what our customers are saying)

Warranty

·       We offer a 30 day warranty

·       Warranty covers functionality and or activation issues

·       Warranty is voided if the item has been misused or abused in any way by the buyer

·       Buyers remorse returns are accepted (buyer pays return shipping costs)

·       Warranty info and return instructions are included with your order along with your packing slip detailing the return instructions.

·       All items sold are close out, overstock, liquidation, or discontinued inventory and do not come with manufacture warranty

Return Instructions:

To return an item for a refund or replacement:

1.    Find the item in My eBay under Purchase History and select Return this item from the More actions drop-down menu.

2.    Select the reason for the return.

3.    If you feel photos of the item would be helpful in reporting and documenting the condition of the item you bought and received, you can upload photos.

4.    We will provide you with a return shipping label right here on eBay for you to print out and use to return the item at no cost to you.

5.    Pack the item carefully. Include a note with your contact info, apply the shipping label, and send the item back to us. You must return the item within 5 business days of requesting the return.

6.    You can track the status of the returned item in the Purchase history section of My eBay. Find the returned item and click View return details from the More actions drop-down menu.

7.    We will refund you within 2 business days of receiving the returned item.

8.    If you're requesting a replacement item, we will also process within 2 business days of receiving your returned item.  Once processed we will message you thru eBay your new tracking info for the replacement.

Things to keep in mind:

• We offer a 30 day warranty – our warranty does not cover physical damage caused by customer – return request must be submitted within the 30 day warranty period
• Please use the message center on eBay to contact us for any reason
• Return the item in the same condition as you received it including any accessories, manuals and packaging that were included in your original purchase.
• Returns are shipped by either USPS First-Class or Priority Mail, depending on the item's cost, package weight, and delivery time.

If you need further assistance with the return process please send us a message through the eBay message center using the contact seller or ask seller a question link under your purchase history.

Feedback

Your Feedback is important to us and to the eBay Community.

If you are happy with your item and your buying experience, please leave us a POSITIVE feedback.

If you have any issues with your item, PLEASE let us know by contacting us directly and give us an opportunity to resolve any issue you may have. 

We are here to help anyway we can.

To show our appreciation for your business and fast payment we will post positive feedback for you immediately after payment is received.