1. Q: Who you are?

   A: We are an Australia registered company, locate at Fremont CA 94538 United States.

2. Q: Where the item send from and to be return to?

   A: All items will be sent and need to be return to our warehouse at Fremont CA 94538 United States.

3. Q: When my order will be sent out?

   A: We will send the item the next business day after we have confirmed the payment. For express orders, which payment confirmed before 12:00 Pacific Time will be sent out the same day. We do not arrange shipment on weekends and public holidays

4. Q: How to tracK my order?

   A: We will email a delivery notice with tracking number after your order has been sent out, and we will also upload it into eBay too.

5. Q: I'm a wholesaler, what is the discount for a wholesale order?

   A: Could you please tell us what product do you need (model number and battery part number), postal code, quantity. We will email the best price in one business day.

6. Q: I need the item urgently, what can I do?

   A: If you need an item urgently and do not know which is the right one, we suggest you to email us the model number and the part number, so that we can find the right item.
   If you know which is the right item, please place an order,choose express and pay it via Paypal before 12:00 AEST, so that we can sent it out the same day.

Please ensure the product(s) that you are going to buy fits the brand, model and part number of your device. We charge sales tax for items shipped to: CA address(7.5%).

Compatible Part Numbers:

400071, 400071V2, 500722, 500816,,

Compatible Fit Model:

ARCHOS                              
    Archos AV700 Mobile DVR (100GB),
    Archos AV700 Mobile DVR (40GB), 
    Archos AV740 Mobile DVR (40GB), 
    Archos AV7100 Mobile DVR (100GB)

• All auction items must be prepaid in full.
• All payments are expected within 15 days after the winning auction is closed. Unpaid auction will be forfeited and you will receive NEGATIVE FEEDBACK.
• We take credit card by PayPal.

• All of our products are shipped by UPS Ground, USPS First Class Mail (FCM) or by USPS Airmail, depending on whichever service has the shortest delivery time to your location. And please note the shipping fee includes the postage, packing materials and handling fee.

 

United States

UPS Ground or USPS First Class Mail (FCM) Shipping Costs (handling cost included) ** Generally speaking, the shipping cost for Alaska, Hawaii and Puerto Rico, Military Locations, AFO/APO address is US $15.00 per battery (NOT battery and charger kits) via USPS.

The delivery time is usually 3 - 7 business days. Local pickup is unavailable.

 

• We ship to United States and Canada only. In some cases we may use USPS Priority Mail or First Class Mail depending on the weight and destination address.
• Local pickup is unavailable.
• Items are generally shipped out the next business day after payment has been verified (Sat. & Sun. and most national holidays excluded.). Tracking number (Canada Address excluded) will be tracked once your ordered item is shipped out.
• We usually ship to shipping address that you registered on eBay or PayPal, if you want to change your shipping address, please email us in time. We are not responsible for wrong or undeliverable address. Please check that the address you have provided is correct and current. Do not use non-standard abbreviations. UPS charges $11 to re-direct a package for any reason, and you are responsible for this re-direction fee and other charges that might incurred.
• We DO NOT ship to Guam and VI.
• Customers in Porto Rico, Alaska, Hawaii AFO/APO address are recommended to contact us for shipping details before placing an order. Otherwise, we will not be responsible for any delays caused by this.
• If expedited services are used for delivery, we will procure the desired service from UPS on your behalf. In the event of a refund, the shipping fee is not refundable under any circumstances except if the order is cancelled before shipping. 

• Unless otherwise specified, we warrant our products for 1 year from the date of original purchase under normal, non-commercial use. Replacement items, if issued, do not restart or in any way extend the warranty period.
• A replacement or refund will be arranged for all defective products returned, subject to verification of defect.
• If a product is returned to us after it has been in use for over 9 months, we may, at our discretion, exercise an option to refund a portion of the purchase price proportional to the remainder of the warranty period.
• For battery pack or battery related products, cell capacity depletion over time under regular use is normal, and is not an indication of defect. A battery pack that retains eighty percent (80%) of its original capacity after twelve months is considered normal.
• For battery pack or battery related products, warranty becomes void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar code label has been removed or tampered with.
• In returning products to us, customer must pay the return freight. Return packages by C.O.D will not be accepted. Only the return freight for incorrect items delivered to the customer will be paid for by us.
• Please ensure that returned items are the ones that you purchased from us. We are not responsible for any item sent to us that is not our product.

• If the part number of your original battery or machine model is not listed in our descriptions, it may still fit your model well, so please feel free to contact us to confirm the compatibility. Welcome to contact us to resolve any issues there may be before leaving feedback.
• We will leave a positive feedback to you when you pay this item. Thank you very much.