About Us......

We are the 3rd generation of family Jewellers specialising in the Georgian, Victorian, Edwardian and Art Deco Periods.

Royal Antique Jewellery has been created out of our passion for Genuine, Unusual, Interesting and Distinctive Jewellery.

 

enquiries@royalantiquejewellery.co.uk

Telephone England 0781 6444 256

Postage

Standard Royal Mail Goods will be shipped within 48 hours upon clearance of payment.
We ship 5 days a week.
Postage within the UK, Gift Wrapped and with Insurance is 10.00
Postage outside of the UK ( Europe ), Gift Wrapped and with Insurance is 15.00
Postage to all other Destinations (America, Australia, New Zealand, Japan,
China, and all other Far Eastern Countries), Gift Wrapped and with Insurance 20.00
FEDEX is £50 to Europe and America
FEDEX is £70 to all other destinations.
It is our policy not to ship to Indonesia or use any Escrow Service

Payment

You can pay for your order by Credit card, Debit card, Cash, Paypal, cheque or BACS. We accept payment in Sterling and Dollars.

Layaway

We welcome layaway payments, we ask for 50% of the item value as a deposit (including shipping) and fully repaid within 3 months. If goods purchased on layaway are later returned, or , in the meantime, the customer changes their mind, a 20% restocking administration fee is applicable.

Delivery

Most orders are processed within 24 hours. You can call us on 0781 6444 256 if you wish items to be sent next day guaranteed. We ship 5 days per week

Prices

We will ensure that the price of goods and services we are offering are clear and easily found. That means that the price is clearly seen and no hidden extras like taxes. A postage delivery charge is added to each sale, see above. The price you pay is displayed on the website at the time we receive your order, however, while we try to ensure that all prices on our website are accurate, errors may occur, In the event of a pricing error, we reserve the right to offer you the item at the correct price, or cancelling the order and sending you a full refund.

To Receive a refund or Credit

If for any reason you are not happy with your purchase we will give you a full refund (exclusive of shipping charges). You must notify us by email or telephone within 7 days once you receive the item. Items must be returned fully insured for the price paid, in the same condition as dispatched, in the original packaging, without any alterations or damage and please include your sales receipt. Returns or credits will be processed within 3 days of receipt and inspection of item (s). We will confirm receipt of the returned item(s) and completion of the refund, by email. If the item has been misrepresented you will get a full refund and your shipping refunded.

Misrepresentation

Unless otherwise stated, any sizing and colour assessments attributed to diamonds and coloured gemstones are necessarily determined without disturbing the integrity of the piece; therefore, assessments represent close approximations, due to limitations imposed by the mount.

Antique Jewellery Online Ltd will not consider the opinion of any other 3rd party other than a qualified and experienced gemmologist / antique jewellery expert. Should you feel that your item has been misrepresented then please return the item within 7 days and Antique Jewellery Online Ltd will pay for an independent assessment to be carried out.
If the item has been proven to be misrepresented you will get a full refund and your shipping refunded.

Exported Goods

Any return from outside the UK must be clearly marked "Returned Goods". Country of Origin UK. Failure to do so will incur Custom Charges and extra carrier handling Fees which will be chargeable to sender.

Our Details

Once an order is in place we will provide you with full contact details and address for correspondence.

Our Registered Office address is:-

Antique Jewellery Online Ltd
C/O Colman Whittaker & Roscow
The Close
Queen St
Lancaster
Lancashire
LA1 1RS
Telephone - 0781 6444 256