• Have Question? NO Problem!
  on the bottom left hand side of the auction page.
  You may find your answer through our FAQs before you write to us.
  
• We reply emails during business hours on same day or the next business day, except major holidays and weekends. For example: If you contact us on friday night, please allow us to reply on next business day.
  
• Business hours: Monday to Friday 9am-5:30pm (Pacific time).
  
• We are here to resolve any issue you have. Please contact us BEFORE you leave us a negative feedback.

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General policy

• All Sales are final. Payment must be finalized within 10 days to ensure smoother transaction. We take Non-paying Bidder very seriously. Our system will automically file an unpaid dispute through ebay.
• We reserve the right to cancel any transaction if there is a bid retraction.
• Warranty Period: 30 Days from delivery day. We are not responsible for any return or exchange after the warranty period.
• Warranties are offered by the manufacturer and will be honored by the manufacturer. Warranty will be void for improper installation.
• We are not be able to correct the address after the order was placed, so please update your shipping address on ebay and paypal before placing the order. Reshipping fee will be applied for any insufficient/undeliverable address.
• Some parts may not be legal for street use. It is the responsibility of the buyer to check all local, state, and federal laws regarding legality of items being purchased.
• All shipping and handling fee will not be refunded in any case.
  
  Fitment issue
• We do not make the products, installation instructions are not included in most cases. Please consult mechanics with experience of aftermarket products.
• We sell DIY (Do It Yourself) items. We take no responsibility in teaching you how to install and fees that charged by your car shop.
• Although our products are made to fit OEM specifications, there may be slight issues with gaps on lighting. If the vehicle has had collision damage, the chances of improper fitment increase. Vehicles with poor body frame alignment and or flex will also be more likely to have fitment gaps. We guarantee fitment gap are no more than 1/3" wide on each side. Installation by non-certified professionals is dangerous and could cause item or vehicle damage.
  
  Return and exchange
• Inspect all item upon arrival, if you found the item broken or defective, please notify us within 7 days. No claim will be accepted after 7 days.
• We may request buyers to provide digital pictures due to damage/defective product for return/exchange reason, this can help us to find the best solution to buyers and ensure to give customer a smooth and faster transaction. We will provide you a separate email address for you to send us a picture since ebay email system can not attached with pictures
• All returning item will need to obtain authorization from us. We will not process any returns without the authorization.
  
  
  

Our goal is to give our customer a comfortable bidding experience. Happy Bidding!!

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