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Commer Question Solution:
Q: How long is your shipping time?
A: The shipping time to different country is not the same. Normally it takes 20-25 days to USA, AU, UK, CA, and other countries are 35-40 days.
Q: How can I do if I don't want item anymore after bidding?
A: Please don't worry; if you don't want it any more, just contact us via eBay message. We will cancel it for you.
Q: After biding, I have how many days to pay for it?
A: We only can wait 7 days, if you can't pay it during these days, please contact us firstly, we will help you cancel it.
Q: If I don't have a PayPal account, how I can pay for it?
A: Sorry, we only accept PayPal payment.
Q: Do you have tracking number?
A: Sorry, we only provide tracking code unless the total amount is higher than $40.If you want your item to be trackable, you need to pay for extra $4 for it.
Q: If I want to get my item quickly, is it possible?
A: Yes, you can. But I am afraid that you need to pay for the extra shipping cost. As we post items via Singapore Normal Air mail, the shipping time is more than 20 days.
Q: If I need your help, how I contact with you?
A: If you have any questions, please contact us via eBay message; we will reply you within 24 hours (exclude weekend).
Q: Do you accept returns?
A: Yes, if you are dissatisfied with our items, please contact us, and then we will send our return address to you.
Q: What should I do if I want change order after payment?
A: Please contact us instantly after paying, we will do as you request.
Q: Do you take the customs tax fee?
A: Sorry, we don't take it. According to eBay’s policy, it is you (buyer) pay for the customs tax fee. But we will try our best to mark it as low as we can and choose a best shipping method to avoid extra cost.
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