1. We ship all of our items worldwide within 48 hours (exclude holidays and weekends) after the payment being cleared by UK Royal Mail/epacket/EMS/ DHL/Fedex or Hongkong Post/Singapore Post.
2. Singapore or HongKong Post (weight is under 2kg) is our standard shipping way, usually it takes 10-20 working days to arrive. Shipping by EMS ,DHL will be charged more shipping fee. It takes 5-7days to arrive. Or We ship big order(weight is over 2kg by EMS/DHL/Fedex and don’t charge additional postage.
3. Sometimes it may take longer time (up to 4 to 7 weeks) due to delay in custom clearance or holidays or weather problem.
Payment
Payment by Paypal only! We only ship to the confirmed address provided by ebayl Please make sure your address on ebay matches with the address you would like us to ship before you pay.
Feedback
1. If you are satisfied with the items and our service, please take a minute to leave us a positive feedback with 5 stars, we will gladly do the same for you.
2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, even open a case, we will provide you the best service.
3. We’re always with you, sincerely thanks not to leave neutral/neutral feedback or open a case before receiving our replies, thanks to consider time difference, so maybe we couldn’t reply to you in a timely manner.
Return
For any problems caused by our side, we will reship or refund 100% payment including shipping cost after we being notified within 48 hours. We don't accept to return 100% payment as size problems (so plz confirm your size before u order it)
If you want to return, you will undertake the returned shipping cost.
Contact
1. You can contact us by leaving us an message on Ebay or email us
2. Our Working schedule:
UNITED STATES: PM7:00~AM3:00
FRANCE: AM2:00~AM10:00
UK: AM1:00~AM9:00
SPAIN: AM2:00~AM10:00
GERMANY: AM2:00~AM10:00
AU: AM12:00~PM8:00
Brazil: PM10:00~AM7:00
3. We could reply to Emails within 24 hours every working days(within 36 hours on weekend).
About US
The Dress are customized and wholesales by factory directly with high quality, before you comparing our price with other sellers, thanks to consider our quality, material with high quality are used. Our prices are reasonable after being carefully calculated.
