Kenmore Caravans are a family owned & managed caravan dealership based in Mirfield, West Yorkshire and have been selling new & used caravans, awnings and accessories since 1955. As main dealers for Elddis, Coachman and Lunar caravans and with a fantastic selection of used caravans from just a few hundred pounds, Kenmore Caravans is the perfect place to set you on your way to inexpensive, never ending holidays. Buy your accessories and spares with confidence from our Ebay Shop, backed by our fantastic reputation, attention to detail and great customer service.

Our helpful staff can be contacted on the following numbers:

01924 498311 / Accessories (Monday-Saturday 9-5, Sunday 11-4)
01924 498003 / Spare Parts (Monday-Friday 9-5)
You can send us an Ebay message or email us at ebay@kenmorecaravans.co.uk

BUY WITH CONFIDENCE

If you are unhappy with any item you receive from us we offer a no quibble return & refund policy. Please click on Ebay's 'Return Item' link for the item you wish to return. The Ebay Managed Returns Process will guide you through this procedure. In the unlikely event an item arrives damaged or faulty we will take responsibility for any delivery or return costs incurred. Our couriers require that we advise them within 24 hours of delivery of any transit damage, so please dont delay.

If you simply change your mind and decide you would like to cancel your order and return an item we will refund the cost of the item but not the cost of returning the item. Please notify us of your intention to return the item within 14 working days of receipt. This notification period is in accordance with the Distance Selling Regulations.

Return address is Kenmore Caravans Limited, 119 Huddersfield Road, Mirfield, West Yorkshire, WF14 9DA.

Please ensure that you put a note in the parcel giving your name, address, e-bay ID, order number and a contact telephone number.

Once an item has been returned to us and we have checked it we will issue a refund. The refund will be made by the same method that your initial payment was made. We aim to issue a refund within 5 working days of receiving the returned order. If you paid by card over the telephone be sure to include your contact number and the best time to get hold of you so that we can ring to arrange the refund.

Items should be returned to us, where possible, in their original packaging and, where applicable, in a fully re-saleable condition. The item should be returned within 28 days of receipt to qualify for a refund or exchange. Please package the items securely to avoid damage in transit.

Ordering

We take care to ensure that all descriptions and measurements are accurate and we aim to keep these up to date. If you require clarification please ask us provide further details or measurements to avoid you ordering the wrong thing. Every effort is taken to ensure that the photographs truly reflect the colour of the item but there may be slight variations due to light levels.

If you wish to order multiple items, contact us and we will quote for the items you require to be combined into one parcel with one delivery charge and instruct you how to proceed. If you have already ordered and paid, send us an Ebay message or call us on 01924 498311, we are happy to refund any excess postage charges.

If you order something by mistake and wish to cancel the order please send us an Ebay message or call us on 01924 498311 as soon as possible. We will process a cancellation for you. In cases where your order has not already been despatched we will arrange a full refund/cancellation. If your order has already left our premises please follow our returns procedure. (See our page titled Returns).