Louise23 started off selling its vast range of accessories including all the latest fashion hats and caps. Now introducing and launching its Fashion Hub Louise23 brings to you its range of clothing and accessories. Now specialising in ladies clothing including all the latest fashion trends direct from the high street we aim to offer a variety of items in a range of colours and sizes so you can find the rite item for you.

With the introduction of a new men’s and children’s range of clothing we aim to cater for all the family. Our socks range is unbeatable, offering men’s ladies and children’s socks in variety of styles including non elastic, cotton and thermal socks to mention a few. We have vast range of big foot socks in size 11-14 for the larger and taller man.

Our accessories range is the largest on eBay and is guaranteed to get bigger and better. The hats range including peak hats, slouch hats and also berry’s and trapper hats offer a range of colours to suit your style.

Louise23 Fashion Hub – offering unique stylish clothing and accessories at affordable prices

All items bought will be dispatched to your PayPal address. If you wish for us to dispatch your item to an alternative address then please change the address via PayPal when completing the payment. You can also leave us a note via the PayPal message option. This must be done prior to making full payment. If you are paying via Cheque or Postal Order then we will ship to your registered eBay address. We dispatch items daily, orders which are placed on a weekend or a bank holiday are dispatched the next working day.

Our normal delivery options include: (a) Free Delivery - normally sent cheapest option Royal Mail 2nd Class delivery (b) £3.89 UK delivery - sent via trackable and signed for service (3-4 working days). For International Postage accessories are sent via Standard Airmail Service and all clothing is sent International Signed For. We obtain a proof of postage on all items dispatched.

Need your item urgently? Then opt for our next day UK service on items purchased Monday – Thursday at a rate of £4.89 UK delivery - sent via trackable and signed for service (1working day). For items purchased on Friday for Saturday delivery price will be £8.89. We do not offer next day delivery on items bought on Saturday.

For multiple purchases of more than 2 items please note a set delivery charge of £7.89 UK only will occur. This will be sent via a trackable and signed for service (3-4 working days).

Payment is requested within 2-3 working days enabling us to dispatch the item bought at the earliest possible date. If a problem arises with your payment we will keep you updated via email or alternative contact details if provided. You can pay via the following methods: PayPal, Cheque, Postal Order.

If you are paying via cheque please make the cheque payable to Louise23, items will only be posted after cheque payment has cleared. We will keep you updated via email or alternative contact details if provided.

If you are paying via postal order please make the postal order payable to Louise23, please ensure postal order is un-crossed so we can have your items dispatched at the earliest possible date. If you are paying via postal order or cheque please send the payments to:

Louise23
Louise23 House
Windsor House Battersea Road
Heaton Mersey Ind Est
Cheshire
SK4 3EA

It is the responsibility of the sender to ensure the payment reaches us, we advise you to send any postal payments via recorded delivery. We can not accept any responsibility for payments lost or delayed in the post.

Returning an item is very easy with Lousie23 due to its flexible policy. Before returning an item all we ask is you notify us within 14days of purchase via email with the reason for the return/exchange. This will enable us to make a note to assist and make the return/exchange quicker.

For an exchange please include a note inside the parcel with your eBay user id, and exchange details such as colour, size and item number you wish to exchange the original item with. For an exchange please note a re-delivery fee of £3.00 must be included with the parcel originally returned back. Please note the exchange parcel will be delivered to your PayPal address unless otherwise stated on the exchange note.

For a refund please include a note inside the parcel with your eBay user id, and the reason for the refund. For all non faulty items the full amount less postage will be refunded via the original method paid to Louise23. For all faulty items the original amount paid will be refunded via the original method paid to Louise23, all other postage costs will be subject to an agreement with customer services. All refunds will be credited back when the original item is received.

Please note it is the responsibility of the sender to ensure the return/exchange item is sent in its original condition with all tags attached. We advise you to send any item for return/exchange via recorded delivery and to obtain and proof of postage. We can not accept any responsibility for items lost or delayed in the post.

If you have any problems or need any further assistance please contact us via eBay contact member option. This way all correspondence is sent and received via eBay. Our aim is to reply to all emails within 1working day. Our opening times are: Monday to Friday 9am-5pm, Saturday we are closed and Sunday 10am-4pm. We are closed on Bank Holidays.

If you prefer to our customer services team in person you can contact us on 0845 094 53 59. The customer service team is available Monday to Friday 9am-5pm.