About Us
After 20 years in the store on Fifth Avenue in NY, we became private jewelers and set up a large jewelry shop where we have state of the art equipment and the best jewelers in NY. Our professionals work with largest and best known diamond houses, such as Harry Winston, BVLGARY etc. We are now located at 48 West 48th Street in New York suite 608
(See Map Here)
, the most famous shopping area in the world. We have been in business for over 18 years and made over 4,000 happy customers during those years. We provide our customers with best prices and hassle-free shopping experience. Our GIA trained staff will help you with making the best selection to accommodate any taste and budget. You will enjoy our high quality product made by best jewelers from all over the world. Please feel free to contact with any questions at ,
Customer service
We are always here to help you have the best shopping experience and to ensure that all your questions will be answered promptly. Whether its a questions about our products or order status, we are here to assist you. Our commitment to you is to answer your e-mail questions within 24 hours. Those rings that are available in any kind of metal can be custom made in either of the three metal choices white gold, yellow gold, or platinum. Additional cost will be applied email for a price quote. All rings include a FREE resizing to any size that you specify. Below is a chart which might answer some of the questions about diamond color and clarity. We hope it helps!
| Color | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | Fancy |
| Scale | Colorless | Near Colorless | Faint Yellow | Very Light Yellow | Light Yellow | Color | ||||||||||||||||||
| Clarity | FL | IF | VVS1 | VVS2 | VS1 | VS2 | SI1 | SI2 | I1 | I2 | I3 |
| Scale | Flawless-Internally Flawless | Very Very Slightly Imperfect | Very Slightly Imperfect | Slightly Imperfect | Imperfect | ||||||
Shipping
The shipping and handling is FREE for Second Day Delivery (within US) . It is registered and insured with signature request. NO shipping to INDONESIA!! New York State residents are subject to 8.875% NYS Sales tax.
For International customers:
Expedited International shipping via FedEx or UPS. We ship from New York, New York, 10036 USA. Shipments are made within 48 hours of payment receipt via PayPal or any major Credit Card. Shipping charges as follows: $0-$1000 USPS 9-5 days $50, 2-4 days $85; $1000 + Fedex $150. Please contact us with any questions in regards to shipping charges. Insurance is included on all shipments at NO EXTRA CHARGE! International customers are responsible for all customs and duties of their countries.
Payment
All payments are to be made in US funds. Upon completion of the auction, buyers will have an option of paying via Paypal or by any major credit card (we accept VISA, MasterCard, Discover, American Express). All payments have to clear before the item can be shipped. For those paying with a credit card, we will send you an authorization form which you MUST complete prior to us shipping the item. Details will follow after close of the auction. New York State residents are subject to 8.875% NYS Sales tax.
Customer privacy policy
We are committed to provide our customers with the best service and lowest prices. Any customer information, such as name, address, credit card, phone numbers, e-mail addresses, and other confidential information will be kept private. We do not distribute or share our customer information with other services it will be kept only for the purposes of contacting business between Dimá Jewelry and the customer.
