Important
information regarding custom sizing
~Rings, Bracelets~
Dear customers, please be aware to note any size changes
while paying, otherwise the item will be shipped by its original size
stated in the description as soon as the payment is received. Also, not all
of the items can be custom sized, because of their design or
materials used. If you need costume sizing and you did not find a note in the
description stated that we offer sizing for such item, please contact us by using
“Ask a Question” link
at the end of this page before making any purchase.
If you are paying through PayPal, please use the
“PayPal
Note” section to indicate the size desired. There might be an extra charge for custom sizing;
it depending on the hardness of
the work, and the value of the material that needs to be added or removed. All the items that need custom sizing, might be delayed on shipping
in order to give extra time to our jewelers to do quality work. delayed might
take 1-3 business days depending on
the hardness of the work.
Shipping
Information
Dear customers:
*
Once the item has been paid in full, it will be shipped within 1-2 business
days.
*
If your address is "Unconfirmed" with eBay or PayPal, it will be shipped within
3-5 business days once your shipping address has been verified.
*
If your address in not verified or
confirmed
with eBay or PayPal, your item will
not be shipped; we will contact you to verify the address. If it will be still
unconfirmed after that, we will not
ship the item and you will get full refund.
*
If you verify your address and after shipping you will not get the item, we are
not responsible for it.
*
Please include the auction number with all correspondence if it is not done
through PayPal.
Combine
Shipping
Combined
shipping applies only with a pair of items. Third item will be charged with
regular shipping price.
Domestic shipping - single item’s shipping charge is a regular price, but
combine shipping of a pair of items would cost only $1.50 extra. FYI, $1.50
charge would be placed not for shipping of the items but for their handling (the
extra weight, gift box, pouch etc.)
International shipping - single item’s shipping charge is a regular price, but
combine shipping of a pair of items would cost only $3.50 extra. FYI, $3.50
charge would be placed not for shipping of the items but for their handling (the
extra weight, gift box, pouch etc.)
*No
combine shipping on lots or wholesale deals.
*All items are shipped with FREE gift bags, pouches and/or boxes.
Payment
& Checkout Information
Geetelic & Co.
accepts
the following forms of payments:
California residents are subjected to 9.75% state sales tax.
Geetelic & Co.
asks that you pay within 7 days of the auction ending. Once the item has been
paid in full, it will be shipped within 1-2 business days unless
stated otherwise in the description.
For Example: When certain items are custom ordered, the item might be delayed in
shipping for 5-10 business days. When some costumers need custom sizing, the
item might be delayed in shipping for 1-3 business days.
If your address is "Unconfirmed" with eBay or PayPal, it will be shipped within
3-5 business days once your shipping address has been verified.
If your address in not verified or confirmed with eBay or PayPal, your item will
not be shipped; we will contact you to verify the address. If it will be still
unconfirmed after that, we will not
ship the item and you will get full refund.
If you verify your address and after shipping you will not get the item, we are
not responsible for it.
Please include the auction number with all correspondence if it is not done
through PayPal.
Return
Policy of Geetelic & Co.
*
Geetelic & Co.
offers 30 day satisfaction guarantee! If you are not completely satisfied with
any purchased item, please contact us within 30 days of the auction ending to
return it for refund. Items must be in original condition. If any alterations
have been made to the item or the item has been worn,
Geetelic & Co.
will not accept any returns or exchanges.
*
Geetelic & Co.
will not refund any shipping or handling costs. Any credit or refund will be
equal to the item sale price less S&H and a 20% restocking fee. If an item is
found to be defective by the customer,
Geetelic & Co.
will refund for it in full. If the item is unavailable for
exchange, the sale price will be refunded less a restocking fee.
Geetelic & Co.
retains the right to refuse any exchange, credit or refund, if
the return policy has been violated.
*
All descriptions made about the item are based upon descriptions provided by the
manufacturer.
*
If you received the item and for some reasons you are unhappy with it, or we
have shipped you a wrong size or differed item, please do not hesitate to
contact us at any time and we will take care of it immediately.
* With all returns you MUST
include Note with following information:
*your eBay's Users ID
*the "item Number"
*the reason why the item is being sent back (Full Description)
*what should we do for you (Full Description)
Frequently
Asked Questions
Q:
How quickly does
Geetelic & Co.
respond to
emailed questions?
A:
We receive hundreds of emails every day. They are answered in the order
received. All emails are usually answered within 24 hours M-F.
Q:
Does
Geetelic & Co.
package
items in jewelry boxes?
A:
Yes, all the items are shipped with jewelry boxes, pouches or gift bags.
Q:
Do you allow items to be picked up from your location?
A:
NO, not at the time; maybe in the future, as of right now our location is not
open for public.
Q:
Are all of
the
diamonds
listed in your auctions real?
A:
Yes. All of the diamonds are real unless otherwise listed.
Q:
What is
the best way to get my finger sized?
A:
The best way is to get your finger sized is by your local jeweler.
Q:
What is
rhodium plating?
A:
Rhodium plating is a common procedure utilized with white jewelry to
enhance the scratch resistance of the surface while giving it a brilliant
reflective appearance.
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Geetelic & Co.
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