All orders are shipped within 1 business day. We have a 14 day money back guarantee if you are not satisfied, for any reason. We are BBB Accredited (Better Business Bureau), Member of the World Gem Society, Registered Gem Dealer, We have a Registered Gemologist and IIG Appraiser always available, and Paypal Verified. We have been registered on eBay since 2006 with more than 60,000 positive feedbacks from our customers. All of our products are as stated and described. All gemstone are tested and graded by our Registered Gemologist. We are committed to customer service; all emails are responded to within 1 business day or call us at (530-329-5556). Shipping Charges and Store Policies Common Questions If you are ordering more than one item please request an invoice (before paying) to save on shipping charges |