Thanks
Thank you for buying your clothing from us. We hope you are are going to be delighted with your purchase and the service that we provide.
We are a small family business, and we try our hardest to reach and maintain very high standards of quality and customer service to all of our clients, so if you are happy with the service we have provided to you, we would be extremely grateful if you could leave us positive feedback scores.
If for any reason we have fallen below the standards you expect, please contact us either direct or through Ebay before leaving feedback. This will give us a chance to rectify the situation, since neutral or negative feedback, or scores below 4, can have an extremely damaging effect on a small company like ours. Our contact details are below
Many thanks and kind regards,
Malcolm & Ivana
Tel - 01449 673357
malcolm@mckenziebrothers.com
Http://stores.ebay.co.uk/Click4clothing
About Your Purchase
We pride ourselves on providing only the very best quality used clothing. All of our items are hand graded by our experienced team in preparation for being sold. Whether you are buying one item or a 1,000 piece joblot, we want you to be delighted with your purchase.
If for any reason you are less than delighted please contact us before leaving feedback, as we will always make sure we resolve any issues to your complete satisfaction. We are available on 01449 673357 from Monday to Friday, 10-6, or on email at malcolm@mckenziebrothers.com.
Our Returns Policy
We are so determined to provide the very best service in the industry that we provide a 100% NO QUIBBLE RETURN POLICY. If you are unsatisfied with your item for any reason at all, just return it to us and we will refund you in full.
Payment Methods We Accept
We accept Paypal, and all major credit cards. Please note for credit card payments you will need to contact us on +44 (0)1449 673357 to make payment. We also accept cash on collection.
Combined Postage
We automatically combine postage at the end of every day, and we pride ourselves on having some of the most competitive rates on Ebay. If you wish to buy items over a longer period, that is fine up to a maximum of 14 days. Please let us know if you are planning future bids or purchases so we can hold off on issuing your invoice.