Please make contact within 2 days of auction end. Payment within 2 days would be appreciated, unless notified beforehand, othewise an unpaid item dispute will be opened. We accept paypal, postal order and personal cheques.Outside UK, paypal only please.
We ship worldwide, usually within 24 hours of receiving cleared payment. All clothing will be tissue wrapped before dispatch and will be sent via recorded or special delivery for items over £40 in value. We always obtain proof of posting. We are happy to combine postage - we will give an initial discount then if a further refund can be given after dispatch then we will gladly do so - we NEVER aim to make on postage and regularly do further paypal refunds when we can.
Our feedback shows that the vast majority of our customers are delighted with their purchases. However, if you are not 100% happy, please email us within 48 hours of receipt of your items, and before leaving feedback, and we will do our best to help.
Returns must be sent as soon as possible, and within a maximum of 14 days of receipt, and posted fully insured. They must be in the same condition as sent, and any relevant security tags must still be attached. Refunds will be made in the same payment method as paid
Any questions, please ask. If you havent bought from us before, please check out our feedback. We are very proud of the comments we receive, and pride ourselves on being totally honest.
If you like what you see, please add us to your list of favourites, as we list new items weekly. For furniture and other household items, please check out our new listings under suziehallathome
If you have any questions, please do contact us - we aim to answer all queries within 24 hours.
