This mixer is in like new condition. It looks like a new one would look after you use it twice. There is a very light surface scratch on the base that is barely noticeable, it may or may not show in the pic. There are light utensil marks in the 6 quart stainless steel bowl. I like the stainless bowl better since the utensil marks don't show through to the outside. Everything works as it should, no issues whatsoever. I don't have the original box, but will professionally pack and I only charge actual shipping cost.