Contact Us
Email:ebay@yallstore.com
Paypal: Payment@YallStore.com
Skype: YallStore
Work Time: Monday to Saturday
Payment Method
• PayPal: Payment@YallStore.com (Paypal accept Credit Card, Debit Card, Discover,etc.)
• Payment should be completed within 4 (Four) days of auction closing. Or Cancel Order Request will be opened for closing auction.
Shipping Policy
• Ship worldwide from Brooklyn by USPS, and only to VERIFIED PAYPAL ADDRESS. Transport Delivery ETA
• Please check your shipping address carefully before checkout, it can't be changed if order completed.
• Orders placed on weekend will be shipped within 2 days.Notification of shipment with tracking number will be sent to buyers.
• USPS First Class Mail: 2-5 business days
• USPS Priority Mail: 2-3 business days
• USPS Express Mail: 1 business day
• USPS First Class Mail International: Varies
• USPS Priority Mail International: 6-10 business days
• USPS Express Mail International: 3-5 business days
• Ship within 2 business days once payment completed. Notification of shipment with tracking No. will be sent to buyer.
• We offer discounts for combine shipping. Please contact us first if you need combine shipping, and an invoice with discount will be sent to you.
• Please allow 5 business days for delivery to US destinations on any eBay orders and 14 business days for delivery to any International destinations. We highly recommend our buyer choose priority/expess mail for international delivery which is much more stable.
• As a buyer, it is your duty to pay the tax when you make an order from abroad. Our price does not include taxes, VAT, or other hidden charges.
Returns & Warranty
• Refunds given only if item DOA and cannot be replaced via PAYPAL . If so, Please reported within 5 days and return to us within 14 days from the delivery date for exchange or refund.
• Buyer should check the package once receiving. If the package damage during the freight, please refuse to sign for the package and it will return to us. Then contact us promptly.
• If you need return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. Then get a unique address for return.
• We can’t receive the packages if buyer return by yourselves according to the address on shipping package. We won’t solve such case and buyer should responsible for the consequences.
• It is IMPORTMENT to declare you package as “Product for Return” on the Customs Declaration Form, and DO REMEMBER SIGN YOUR EBAY ID AND ITME No., or your return won’t be accepted.
• Warrenty covers replacement or repair.
• All NON-seller mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you brought wrong model or wrong color).
• We ONLY accept the return for original package. Please make sure the item have NO man-made sabotage. If you purchased in improper condition, please NOTE that the sipping and handling fee will not be refund, all return shipping fee should paid by the buyer unless item DOA.
• We reserve the right to refuse any returns for objective reasons.
About replies
• Please email us at ebay@yallstore.com. ALL replies will be sent to your email, if you don't get response within 1-2 business days, pls check your ‘My Messages' in case your email provider has an overly-aggressive spam filterblocking eBay's emails. Please email us AGAIN.
• Email is the priority of our customer service, if you can’t get us, please choose SKYPE.
About Feedback
• Positive feedback is auctomatically done once the payment is cleared. We appreciate all our customers to post a positive feedback and 5 Scores Detail Seller Ratings.
• We strive to earn 100% perfect "Five-Star" scores from you. The star-scores are very important to us. If anything about your transaction did not meet your expectations. PLEASE LET US KNOW AND GIVE US THE OPPORTUNITY TO MAKE THINGS RIGHT before you leave feedback.
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