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Payment Information
We accept: Pay Pal (preferred) and all major credit cards.
Winning bidder will receive an email from us
with all of the auction information, including payment address, Pay
Pal address and other pertinent information. Pay Pal information: If
paying via Pay Pal, we only ship to confirmed addresses.
International
bidders: We accept Pay Pal for international orders.
Please note: Payment must be received within 7 days of the auction's
closing date. If you cannot meet these requirements, please email us
immediately. Please request a combined invoice through the
eBay system once you are done bidding.
Shipping Information
We ship Tuesday's and Thursday's. Smaller items may be shipped
throughout the week, however, we are committed to shipping on
Tuesday's and Thursday's.
Shipping methods: Our preferred method of
shipping is UPS, almost all of our items will be shipped via this
carrier. We also use USPS Priority Mail (for smaller items) and Fed
Ex if needed. Auctions will either have a flat cost for shipping, or
an eBay shipping calculator attached (at the bottom right of the
auction listing).
Records listings - the default shipping method
is via USPS, however, you have a choice of using any carrier.
International record shipments will ship via USPS.
Tracking numbers will be provided to the
winning bidder once the item ships (where applicable).
We COMBINE SHIPPING! Please email us to
request a combined quote on shipping.
International Bidders
If you choose to have your item shipped via
USPS First Class International, please understand that there is no
way to track this package. If it is lost, there is no way to
trace this package. You choose to have your item shipped via
this service at YOUR OWN RISK.
There are only three ways to have your item
shipped and obtain a TRUE tracking number, and you may choose one of
these methods if you like (additional fees will apply):
International buyers please note:
If your international package is valued at more
than $100, then your item will be shipped via USPS Express Mail
International and you will be responsible for that shipping charge.
Why? The postal service has lost a handful of parcels that we
shipped to our international customers. In order for us to
provide better service to our international buyers, we need to make
sure your package is sent securely.
Have your package shipped to a US Address!
We have partnered with a handful of mail forwarding services to
provide international buyers a secure US address where we can ship
your eBay items. We have used one of them for many years with
zero problems.
Click here to see these partners. We feel it will save you
money in the long run, AND, over the years, we have offered periodic
free shipping to those who use this service.
Import duties, taxes and charges are not
included in the item price or shipping charges. These charges are
the buyer's responsibility.
Please check with your country's customs office
to determine what these additional costs will be prior to
bidding/buying.
These charges are normally collected by the
delivering freight (shipping) company or when you pick the item up.
Do not confuse them for additional shipping charges.
We do not mark merchandise values below value
or mark items as "gifts". US and International government
regulations prohibit such behavior.
About Our Auctions
We are full time registered Trading Assistants
with eBay, selling on the site since 1998!
Bid with Packrat
Auctions
and be certain that you are receiving a quality product, with
exceptional customer service. Our eBay feedback will tell you we are
serious about what we do, and strive to offer a terrific
experience
here on eBay!
We are full time sellers on eBay and are able
to immediately address your questions or concerns about our auctions
and items won.
Packrat Auctions is not the owner or seller of
these goods, but merely a party acting on behalf of the seller to
facilitate the sale of these items here on eBay.
Ending Auctions Early
Please do not ask us what it will take to end
this auction early. We let ALL auctions go to the end, and
only end auctions early if there is a mistake in the auction
description. If there is no buy it now attached to the
auction, we do not have a buy it now price. All requests and
emails inquiring about ending this auction early will not be
addressed and will be deleted.
Refunds and Returns
We will offer a refund and
provide a return call tag for a return for items that do not meet
the item description. Please email us to request a refund BEFORE any
feedback is left. If feedback is left for us before a request for a
refund is made, you have forfeited your chance to receive a refund.
We will not refund your original shipping cost under any
circumstances. Refunds will be made within 5 days of receiving the
item back in our office. Refunds will be given in the same type of
payment for which the item was paid.
UPS damaged package - If your package was sent via UPS, and arrives
damaged, please contact us immediately. We are the point person for
the UPS claim that will need to be filed. We will need your home
phone number to begin the claim.
Feedback
We leave feedback for EVERY
auction we conduct on eBay. Feedback is left automatically
once payment is received.
Local Pick Up
Winning bidder may make arrangements to conduct a
local pick up. No additional fees apply for a local pick up.
Office Hours
Our office is open from 10-5pm
EST. You can contact us to pay for your item via credit card,
or call us if you have any questions about an item listed on eBay.
NJ Residents
NJ residents must pay 7%
sales tax.
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