Q: When will my item arrive?
A: We will have your order dispatch within 1 business day, item should arrive to you in the designated
time flame as follow:
A) United Kingdom, United States, Canada: 6-8 business days
B) Australia, Germany: 10-15 business days.
C) Other countries: 30 business days
Q: What if I want to return the item, even just because I don’t like it?
A: We accept return and exchange within 14 days of item received for any reason.
Q: What if my item is hold by custom and requests me to pay an import tax?
A: We are not responsible for import tax. However, if you do not wish to pay for the import tax neither,
you might need to forfeit the item. We will send you a refund for the item.
Q: What if there is a quality problem?
A: Each item will attach with a warrantee card that covers up to 12 months for any quality problem.
A free replacement will be sent upon any complains for defective item.
Q: Who do I contact for any problem related to the item I purchase?
A: You may message us thru the eBay message box, or thru email.
Q: Do I need to contact anyone when I do not satisfy the transaction?
A: YES! YES! YES! Let us know what we can do to resolve the problem you are experiencing!
We want to make EVERY transaction a satisfying online shopping experience! |