Here at Cookware King, we have been selling on On-Line since 2007 and we pride ourselves on excellence in customer satisfaction and you can trust that we will back every item we auction with a 100% satisfaction guarantee, and our feedback is testament to this. We know what it is like being the customer, so we treat you as we would want to be treated. Our bottom line is this - we want you to be happy!

As of January 1st, 2014 CookWareKing will be charging a 20% restocking fee on all returned undamaged or unwanted merchandise. We have a standard restocking fee of 20% on all returned items. In addition to the Ebay/Paypal fees that are incurred for the transaction. In the past we have shipped products over and over again until our customers found something they liked. We do not ship "trial" products; we choose not to operate this way. There is substantial cost in processing orders and shipping products. There is also cost in returning products: messages must be answered, RGA's issued, products received and restocked, paperwork processed and mailed, etc. Therefore, a restocking fee is required in order to keep our prices at their lowest.

We are proud to ship worldwide. We guarantee you fast and professional packing and shipping on every item! We are happy to combine your auctions, so stock up - the more you win, the more you save! All items are shipped within 1-2 business days of receipt of payment. Please use the shipping calculator to determine the shipping to your location. The methods available for shipping are listed below: Domestic: USPS Priority Mail, Fed-Ex Ground, USPS Express. Tracking numbers are included for all items. International: USPS Priority Mail International or USPS Express Mail International International Buyers - Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges. We do not mark merchandise as "gifts" - US and International government regulations prohibit such behavior.

We Appreciate your bids & kindly ask you please pay in a timely manner so we may be able to ship the item to you ASAP. Please have payment complete within 7 days of the auction close. Tax Information: Florida residents please account for the 6.0% sales tax that will be added to the invoice when you are making your bids.

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