Please thoroughly read all of the information in this listing before making your purchase. If you have any questions or there is an error in the listing, then please contact us at 1-800-377-7655 (toll free) Mon-Fri 9:00am-5:30pm EST.
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Note: The warranty is VOID if the serial number of the speaker has been removed or defaced. For the precise and legal terms of the warranty on a given product, refer to the owner's manual. A PDF of the owner's manual can be found on each product's web page. If you have any questions about your warranty coverage, or you think you need service, call Polk Customer Service at 1-800-377-7655. We're here to help you get the most from your 'new' audio equipment
Polk Audio, Inc., warrants to the original retail purchaser only. This warranty will terminate automatically prior to its stated expiration if the original retail purchaser sells or transfers the product to any other party.
Sales of Polk product through the "Polk Direct" eBay Store are intended for end user consumers only! Most of our products are refurbished/remanufactured, discontinued, closeouts and/or overstocked items and are sold at highly discounted prices. Products sold at this site are not authorized for sale to dealers or resellers. The warranty for the sale of product on this site is available to original purchasers and end users only. Polk will not warranty those products sold on this site which have been resold by the original purchaser.
Any order cancellations will have a 15% restocking fee applied
We currently do not have a price matching guarantee due to the nature of our business. Prices may vary based on supply and/ or demand of inventory. Also be aware that we run deals and specials at random times throughout the year. You must purchase an item while the deal is going on in order to get the discount. For instance, if you purchase an item and then later notice it goes on sale, we cannot adjust your original invoice price. The same goes for purchasing an item and then later noticing it has been sold at a lower price in the past. Most likely you have purchased an item from us because you were content with the price. Any price variations on the listed “Buy it Now” price throughout the item’s history will not have an effect on the price you've paid. Think about it this way: if we raised a price on an eBay item after you purchased that item for a lower price, we could not and would not adjust your original invoice amount.
Polk Audio will accept returns within fourteen (14) days following delivery of the item. All returns must be accompanied by a return authorization number. Any product shipped to us without a return authorization will be returned to the customer at the customer's expense. Return authorizations may be obtained by contacting Polk customer service at 1-800-377-7655 during normal business hours. The customer is responsible for all shipping costs associated with returning the product to us. We also charge a 15% restocking fee on most items. The product must be returned to us within fourteen days following delivery of the item, in the same condition as it was when shipped, and in its original packaging along with all accessories, manuals, etc. Once we receive the product in our warehouse, we will refund the purchase price, but not the original shipping charges.
Products must be shipped in the original shipping container or its equivalent, together with proof of purchase, prepaid insured to the address supplied by Polk Customer Service. The risk of loss or damage in transit is to be borne by the customer. If upon examination at the factory it is determined that the unit was defective in materials or workmanship at any time during this Warranty period, Polk Audio will, at its option, repair or replace this Product at no additional charge, except as set forth below. If the product is found to be defective within fourteen days of delivery, the customer may elect to receive a full refund of original purchase price and all shipping costs, in lieu of any repair or exchange. To allow Polk Audio to offer the best possible warranty service, please register your new product online at: www.polkaudio.com/support/registration or call Polk customer service 800-377-7655 in the USA within fourteen (14) days of the date of original purchase. Be sure to keep your original purchase receipt. All replaced parts and Products become the property of Polk Audio. Products replaced or repaired under this warranty will be returned to you, within a reasonable time, freight prepaid.
Still Have questions? Call us at 1-800-377-7655 toll free. Be sure to reference this item number.