+ Due to our Inventory Management,
- We will not be able to exchange or change the item specification after order has been placed.
- Please choose the correct option you desire - such as color or design/finish, before placing the order.
- Since we offer FREE SHIPPING, we will not be able to pay for the return shipping fee if the customer has change of mind or purchased wrong item.
+ If customer has made an error or change of mind, please let us know immediately.
- If the item has not been shipped, we will issue full refund and cancel the order for you.
- If the item has been shipped, customer will have to start the return process after receiving the item.
+ If customer receive the defective/broken item,
- Please contact us on the day of the delivery and attach the picture of the broken item, we will send you the same item.
+ If customer receive the item doesn't fit,
- We may have sent you the wrong item or customer may have bought the wrong item.
- Please let us know the model number / version of your device and the model number (Usually Above BarCode) of the product we sent.
- We will send you an instruction for how to follow up.
- We will issue RMA (Return Merchandise Authorization) number.
- Return shipping fee should be paid by the entity who made an error.
+ Even if our product disappoints you, our service should never disappoint you.
- Please give us a chance by contacting us.
+ All return process has to be started on eBay so that there would be no delay in issuing full refund.