About Us Payment Shipping Returns Feedback Contact Us

Thanks to our excellent trading reputation, unrivalled customer service and exceptional customer feedback Pebble Grey Ltd are an established seller

All of our products are manufactured specifically for Pebble Grey Ltd and are professionally packaged and dispatched from our own warehouse.

We won't be beaten on price- all our products are competitively priced and represent excellent value for money. However if you have found the exact product cheaper with another seller (before purchase) then we will price match.

We accept the following payment methods:

PayPal
Credit/Debit Cards -Excluding American Express (To process payment please call us on 0845 322 8415 or 01977 522021) Personal Cheques (Order will be dispatched subject to clearance of funds)

Delivery Options

We offer a FREE next working day delivery service to UK Mainland destinations on all orders over £50 placed before 3pm Monday-Friday. Saturday and Sunday delivery is also now available subject to a small charge. Please contact our customer service team on 0845 6044 249 for further information.

On orders under £50 you can still select Next Day Delivery service at a cost of £4.95 (UK Mainland only).

Non-UK Mainland Destinations

Certain delivery destinations and postcodes will have varying charges and delivery times. Delivery to Channel Islands, Isle of Man, Ireland, Scilly Islands, the Scottish Highlands and Scottish Islands incur a delivery charge of £19.50 and will take 2 days.

If you require any further assistance please contact our customer service team on 0845 6044 249.

We appreciate that as our products are sold via the internet they may not be exactly as you anticipated when you receive them. If you are not completely satisfied with your product for any reason we are happy to exchange or refund your purchase within 14 days of delivery, subject to the following conditions;

1. You must inform us by email at; within 14 day of delivery of your intention to return the item.

2. Unwanted goods must be returned in a fully resaleable condition and complete with original packaging.

3. If you have opened the packaging to examine the product this must be done without damaging or marking the product.

4. The returning item is your responsibility until it reaches us. We are not liable for any damage in transit or loss of your parcel. We cannot provide a refund or exchange on items lost in the post or damaged in transit on return to us.

5. If packaging is missing or the mirror has been fitted or modified in any way we regret we cannot accept returns under the money back guarantee, unless the item is faulty.

6. Refunds and exchanges do not include your postage cost.