- "New" - Brand new condition.
- "Refurbished"- Refurbished and recertified by DELL.
- "A" grade - Like NEW or item with signs of slight use
- "B" grade - A FEW visible scratches / minimum wear
- "C" grade - SOME visible scratches / normal wear
- "D" grade - EXCESSIVEscratches / signs of use
*ALL USED items are Guaranteed to be Free from broken piece or any other defects unless stated otherwise*
*** We are not responsible for unexpected delays caused by inclement weather or delivery carrier service interruptions ***
We reserve the right to choose between the shipping carriers
Items are shipped the same business day if the order is completed before 5:00PM eastern time
US Shipments are shipped via USPS with Delivery Confirmation Number or FEDEX with a Tracking Number
Shipping cost includes: cost of box, packaging material, residential fee, and handling fee
Negotiation on shipping fee will not be accepted after auction closes
Combined shipment is available for your purchases, please contact us before sending payment
Items paid with PayPal will be shipped ONLY to your Confirmed Address
Pickup is allowed by appointment only. There will be $1 handling charge
ESTIMATED Delivery Time for FEDEX Ground
Payment Instructions: All auction winners must complete our easy and secure online checkout to submit payment. We accept PayPal(PayPal Accepts Visa/MC/Amex/Discover) with Confirmed Address
Auction winners must claim and payment must be received within 7 days of auction close.
Pay Now: After you win the auction or Buy It Now, click the 'Pay Now' button at the top of the ad listing to immediately proceed with the checkout and payment process.
Pay Later: If you do not choose to Pay Now, we will automatically send you an e-mail within three hours of auction close. Our message will contain a link to our simple and SECURE checkout system, where you will be able to quickly and conveniently pay for your purchase. You may also continue purchasing additional items from our auctions or eBay store. You have 7 days from the end of the first purchase to add additional items to your order. Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated under one invoice.
Refund Policy: 30 Days - Money Back Guarantee!
If you are not satisfied, you may return your product for a refund less shipping charges.
- There will be a 20% restocking fee for all non-defective returned merchandise.
(Non-defective merchandise: This will be determined upon receiving your return and tests done by us)
- Buyer is responsible for a return shipping cost
Refunds & exchanges must meet these simple requirements:
Item must be in the same condition that you received it.
Item must be returned within 30 days of delivery.
RMA(Return Merchandise Authorization) form must be included with return inside box.
If you have questions, please feel free to contact us via eBay Message System
All the shipping charges are NOT refundable under any circumstances, even if the buyer wants to return the DOA product, because the shipping cost goes to the shipping company, such as FEDEX, UPS or USPS.
All returns must go through the RMA process and received prior authorization before being sent back. To request an RMA, contact us via Email
To issue a RMA number we must first verify the invoice number and the item serial number
We can offer only limited Tech Support. For assistance with products, buyers must contact the manufacturer or acquire a local support at their own expense.
We are not responsible for any shipping cost to return
We are not liable for lost or un-traceable packages. When returning any items to us, please use a USPS postal delivery with confirmation or UPS/FEDEX/DHL with tracking number.
Your bid is a binding legal contract between the buyer and seller.
Before leaving negative or neutral feedback, we strongly recommend contacting us first. We will do our best to work with you to resolve the matter
Your questions are important to us. Please email us with any of your questions. Emails are answered between 9am and 5pm (EST) Monday through Friday.
