This item is being sold from our eBay office in Bristol and was originally donated in our Bedminster shop

Payment

o   We are happy to accept payment by Paypal or cash on collection from our Bristol office.

o   We are unable to accept payment by cheque or postal order.

o   Please pay for your items within 7 days of the auction ending. We dispatch our items within 3 working days of payment.

o   We do not offer a “buy it now” price on our auction items, unless otherwise stated in the listing. This is because we don’t want to be unfair to anyone else who is currently or might be waiting to bid.

Postage

o   Items are insured up to £40 using Royal Mail and £50 when sent by courier. Higher insurance levels are available. Please contact us if you require this. 

o   We encourage our customers to select a tracked service at checkout, however we do retain proof of postage for all items despatched.

o   The majority of our items are sent using Royal Mail. However, if an item weighs over 2kg or is more than 90cm in length it will be sent by a courier, as it is outside of Royal Mail’s size restrictions. In this case, locations outside the UK mainland will be excluded for that item.

o   If you are in the Highlands or Islands please message us for a quote before bidding.

o   We are happy to combine postage for you – please email us with the details of the items you are interested in for a quote.

Collection in person is offered from our office in Avonmouth, Bristol. We politely request that items are collected within 7 days of the auction ending, unless pre-arranged with a member of our team. Our opening hours are Monday – Friday, 9am – 5pm