• ***Shipments to Alaska and Hawaii may require additional charges***

• Domestic items TYPICALLY ship within 24 business hours of a CLEARED payment.
• Express shipping available.
• Items weighing a pound and under will ship via USPS First Class or Priority Mail.
• Shipments may incur taxes upon delivery.
• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
• Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

We are an authorized dealer for all the brands we sell. You receive full manufacturer's warranty and support when you purchase from us. Please see description for the warranty of a particular item, visit the manufacturer's website, or contact us. Warranties valid ONLY in the USA.

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UniqueSquared Return Policy Click Here.

Unique Squared is happy to help you with exchanging or returning your item.  Please see the info below.

International Customers:
Unique Squared does not pay any postage (to and from, taxes, duties and brokerage fees) on international returns. All transportation costs will be the buyer's responsibility.

Domestic Customers:
Customer is responsible for transportation of the item back to Unique Squared (this includes return shipping for our non-local customers). For returns of product within the United States Unique Squared will pay for shipping of the new replacement item back to the customer.

Special Exceptions:
The following products are not eligible for return and will be sent back to you at your cost and expense if received by us:

• Any product not purchased from UniqueSquared.com.
• Any products with missing, damaged or altered serial numbers.
• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included.
• Any product used at your mouth or ear due to sanitary issues, including but not limited to: headphones, microphones, breath-controlled instruments, etc.
• Any open software or digital media storage including but not limited to: control CD's and vinyls, eLicensers, SD Cards and Digital Downloads.
• Any product hardware including a full version of software bundled from the manufacturer.
• Any open Auralex or Apple products.
• Any product that has been serviced without our express permission.

Customer must contact us within 15 days of delivery to request a return.

• Product must be in factory sealed never opened resalable condition to qualify for a full refund.
• All returns for refund will incur an 15% restocking fee. If the item is defective, and or DOA, then the 15% restocking fee will be waived. If that item is found to be working and in mint condition, then a 15% restocking fee will be deducted..

If you need to contact us please use the Ebay messaging center found here.

Answers to a lot of general questions can be found on our about us page found here.