Exactly_What_I_Needed was formed in early 2009 as a home based business and is the result of several years of planning and experience. The mission is and always has been a simple one, to provide the highest level of service and value for money in the current e-commerce market place.

Here at Exactly What I Needed, our aim is to provide you with the best possible choice of high quality, current fun and affordable products.

We only accept PayPal as a payment method. This will allow us to process your order in a timely fashion.

Payment is expected within 5 days purchase. If a problem arises and you are unable to pay within that time frame, please contact us for payment arrangements.

unfortunately it’s time for the boring bit...

Exactly What I Needed will aim to dispatch all orders within 24hrs (Mon-Fri) to the delivery address provided by paypal. Orders are not usually processed for shipment on weekends and holidays.

Your item will be professionally & carefully packed. All orders placed before 12pm and have cleared payment are dispatched the very same day!

If you need something fast like next day delivery, please contact us as we will always try our best to accommodate your needs.

Should there be a problem...

If you wish to return any item for any reason you can simply send it back to us within 14 days at the address below. Please ensure you include correspondence with the goods including the eBay order number, the reason for return and weather you require a refund or replacement. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are non-refundable. Return shipping charges are the responsibility of the customer.

Please send a confirmation email via the 'Contact us' option and include your details and requirements in order for us to process your return promptly.

Returns Address :-

Exactly What I Needed ( Returns Dept )
33 Trent Gardens
London
N14 4QA

don’t forget we’re always happy to help no matter how small the problem...

You can contact us on normal working hours. If you have any queries, please contact us via ebay.