Contact/FAQs Address: Retro Star, Unit D, Coppetts Centre, North Circular Road, London N12 0SH Telephone (UK): 020 8361 3555 Overseas: 0044 20 8361 3555. Hours 9.00am to 5.30pm GMT.
Returns: We accept returns, but the return cost is down to you, unless the item is defective or we sent the wrong item. We send exchanges at no charge. For customers outside the UK and European Union, please mark on the customs form'Returned Purchase - No Value', or your return will be delayed. Sizing: We always show UK sizes (refer to the size chart to assist with your selection). If you are unsure, please contact us for help.
Combined shipping: Outside the free shipping in the UK, the general rule is that you pay the highest shipping cost item first and then £1.50 for each additional item.
Contact: We are always happy to help you. We answer questions every working day and welcome your questions and comments. If you have an inquiry, call us on 020 8361 3555. Outside the UK, please call us on 0044 20 8361 3555. Lines are open Mon - Fri 9am -5.30pm GMT.
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