Payment:

We accept PayPal only via eBay Secure Check-out.

Payment is expected within 7 days of auction close.Unpaid items will be forfeited per eBay.

Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can

be applied to your order immediately.

Shipping:

1.We do everything we can to ship your orders out as soon as possible.
2.Shipping and Handling Time:

We despatch orders within one business day after the payment was clear.

For domestic economic shipping,it normally takes 2-8 days for delivery.We may ship your order(s) from different warehouses for expedited delivery as weutilize altemative warehouse across the continental United States.You may upgrade to UPS 3-days selected which delivery time is typically 1-3 business day.Please be attentions,this service is more recommended for Mondy to Thursday orders.Orders on Friday may be processed on following Monday by UPS,according to UPS's policy.

We only ship to the Lower 48 states,we don't ship to FPO,APO or PO box addresses.     

Return:

Our 30 days satisfaction guarantee assures our customers that they will receive all orders promptly and exactly as described.In addition,it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase.

Notice:

All returns must be pre-approved by FULCAT and have a return merchandise authorization(RMA)number.

Unauthorized returns will not be accepted.Buyers are responsible for appropriate packing,returning shipping cost,insurance and returning the item in "new" condition.Used items will not be accepted for return.We will replace the returning item with an identical item,issue a full store credit or a full refund.

1. Contact Us:

   Our working time: (GMT +8) 9:00~18:00

   For inquires and customer support,please send your email via ebay email system.All emails will be responded within 24 hours during business days.

Feedback:

• We appreciate your business and strived to improve our customer service and our commitment to quality.
• We will leave a positive feedback immediately after payment is receied.We appreciate a positive feedback as much as you do.
• If for some reason,there is any issue with the purchase,please contact us before leaving feedback,and we will be glad to work with you to have it resolved.