This item is being sold from our eBay office in Bristol and was originally donated in our Westbury on Trym shop
Payments & Posting
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Please pay for your items
within 3 working days of the auction ending via Paypal.
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We are unable to accept
payment by cheque, postal order or cash.
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We dispatch our items within 3
working days of payment however if you would like us to dispatch your item the
same working day as payment completes please contact us via message.
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We do not offer a ‘buy it
now’ price on our auction items, unless otherwise stated in the listing. This is because we don’t want to be unfair to
anyone else who is currently or might be waiting to bid.
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The majority of our items are
sent using Royal Mail. However, if an
item weighs over 2kg, or is more than 90cm in length, it will be sent by
courier as it is outside of Royal Mail size restrictions. In these cases, locations outside of the UK
mainland will be excluded from bidding.
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We encourage our customers to
select a tracked service at checkout. If you select either Royal Mail standard
1st or 2nd class this does not automatically come with
tracking.
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If you choose a signed for
service items are automatically insured up to £50 (when sent via Royal Mail).
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For items with a starting
price (or Buy It Now price) of £50 or
more we have automatically included a higher level of Royal Mail insurance and
this is reflected in the postal charge quoted on the listing. It is your responsibility to contact us
(prior to payment) if you require a further level of insurance over and above
what is quoted.
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Items sent via courier are insured
up to the value of £20 as standard. We automatically insure items of a higher
value (where the courier offers cover) and this is reflected in the quoted
postal charges.
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If you are in the Highlands
or Islands please message us for a quote before bidding.
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If you purchase two or more
items we are happy to send out as one package to combine postage for you. Please message us before you pay with the
details of the items you are purchasing for a postal quote.
Paid for items can be collected in person from our offices in
Avonmouth, Bristol.
If you wish to do this you should contact us before paying via
Paypal so that we can remove postage from your invoice.
We politely request that items are collected within 5 working
days of purchase, unless pre-arranged with our team.
Any items that are not collected in this time will be
automatically refunded and relisted.
Our opening hours are Monday – Friday 9am – 5pm (excluding Bank Holidays).