Paypal payments will be accepted only if you have a confirmed address. If your address is not confirmed by paypal, your payment will be denied or your shipment will need to be shipped via trackable Express Mail. You can confirm your address in several different ways, please use paypal's help section to find out how. This security measure is necessary due to a rise in fraudulent activity, and it confirms your identity as well as protects us from doing something wrong. If you do not have paypal, we also accept Mastercard, Visa and American Express please call 760.305.8071.
Domestic Shipping Once we receive CLEARED payment, we will generally ship out your purchase within one business day. Business days are considered Monday thru Friday but since we do use USPS (United States Postal Service) we do ship most Saturdays as well. CLEARED payment means, actual deposited funds - when you send us an e-check via paypal, it takes 5-7 business days to clear, and we don't ship before it does.
First Class Parcel Post has a delivery goal of 2-9 business days and is comparable to UPS/FedEx Ground, only cheaper and with more primitive tracking: it might say "package accepted...", "package en route...", "package delivered..." - not exactly to the minute when and where and how.
Priority Mail has a delivery goal of 2-3 business days and is comparable to UPS/FedEx 2-day-air, only waaaayyyyyy cheaper and with the same primitive tracking as mentioned above. You are always being sent an email with the USPS tracking link when we process your shipment, so you have it and can check it. Asking us where your item is doesn't make much sense as we have the exact same information you have been sent.
Please note that it is the USPS goal to deliver in that time frame. Ebay puts it in every auction by default that sellers are not responsible for the shipping service transit times, sometimes it can take longer, like around holidays. If you need full tracking, you are welcome to let us know your UPS/FedEx account number, and we will ship your item any which way you like. Everything is possible, as long as you are willing to pay the price for it. Please read the About The Seller Page for more information!
International Shipping By default we ship USPS International Priority Mail. Delivery goal is 6-10 business days, and according to our experience USPS is mostly on the lower end of that delivery goal, except for high volume times such as holidays. If you need your shipment faster and fully trackable, again, you are welcome to let us know your UPS/FedEx account number, and we will ship your item any which way you like, as long as you pay for it. Please read the International Shipping Page.
Customs and Duty
International shipments are subject to import regulations of the country they are being shipped to, and customers are responsible for all costs incurred such as duty and tax.
In German: Internationale Bestellungen unterliegen den Importregeln des jeweiligen Landes, in das sie verschickt werden. Sie sind verantwortlich für alle anfallenden Einfuhrkosten, z.B. Zollgebühren oder Einfuhrumsatzsteuern.
Shipping discounts for winning multiple items will be given and are calculated automatically with a formula - absolutely no negotiations. By bidding you agree to the terms that are laid out in the auction description and on the about me page. You can choose between First Class or Priority mail shipping via USPS. Please ask all questions before bidding! ALL SALES ARE FINAL FOR CLOSEOUTS! (Closeouts: Anything BUT Hannulink branded items).
Hannulink Tri Gear is a family owned business run by longtime triathletes with a combined background in triathlon of more than 30 years. We have raced everything from sprint to Ironman distances countless times, we own business, teaching and coaching degrees and licenses, we have worked in the triathlon industry for many years, and we are happy to use this expertise to help our customers. Here on the eBay platform you will mostly find brand name closeouts, samples, seconds and items from seasons past but also brand new gear so please read our descriptions closely- we do write them for your information and they will state whether an item is new, used, a blemish, sample, second or anything else that is important.
Should you find that you dislike something about our policies, please don't purchase from us but buy from a store that better suits your needs.
