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Payment
We prefer PayPal, all major credit cards accepted via PayPal, unless a special payment arrangement made with us, winners need to pay their items within 7 days after auction ends.
Shipping & Insurance
We provide 7 days combine shipping.Ebay system will automatically open unpaid cases after 7 days.
Sincerely looking forward to your understanding.
We ship worldwide - shipping charges will be calculated when auction ends. All items will be shipped in 5 business days. Our warehouse opens from Monday to Friday(NOT INCLUDING HOLIDAY). The expensive items must be insured. If you have any question, please contact us. Please take a look at our other unbeatable auctions.
USA:
first item $ 9 + $ 0.70 for each additional item. (USPS priority mail for the total value ≥$100)
first item $ 16 + $ 0.70 for each additional item. (FedEx for the total value ≥$250)
International:
first item $ 26 + $ 0.70 for each additional item. (USPS priority mail for the total value ≥$100)
first item $ 36 + $ 0.70 for each additional item. (FedEx for the total value ≥$250)
first item $ 45 + $ 0.70 for each additional item. (EMS for the total value ≥$250)
If the order more than $250,we will ship them by FedEx/EMS to confirm it will arrive to you safely.Sincerely looking forward to your understanding.
Goods purchased the signature service,so when you receive the parcel,pls open the parcel to check it to postman's face if the item is intact before the signature ,if it has been damaged or have other problem,pls refuse to sign for it.If you accept it and sign for it,we will confirm it is intact when you received the parcel.
To guarantee we have time to find and provide excellent stones to all of you, we asked the warehouse to check, do well package, and send the parcel in time, they charge some handling fees.
For international buyers, we can also send it by First Class International; it takes 2-3 weeks to arrive. (Sometimes it may take more time, for the customs reason.) There are possibility the parcel will be not arrived.
If you have any question, please contact us in advance, we will try our best to serve you.
Tips:
For international buyers, to guarantee the parcel can be arrived safely and in time, please leave your phone number in your personal information. We are grateful for your understanding and support
Refund
Your satisfaction is guaranteed, and you will be offered a no hassle return. If you are not satisfied for any reason, just send back the item within 14 days after you received it. It will take 2-3 days for us to check the items carefully. Refund will be given as soon as the items are in original condition. Customers only need to pay for the shipping cost to return the package.
Feedback
We suggest to contact us before you open a case or leave a feedback, no matter what problem you have,we will solve it carefully and quickly,thanks!!!
International Buyers – Please Note:
● Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
● Please check with your country’s customs office to determine what these additional costs will be prior to bidding /buying.
● the buyer will be responsible for the shipping problem that caused by the local custom.
 
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