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Payments
We accept payments through eBay checkout, PayPal, Skrill/MoneyBookers or ProPay. You can make payment with your credit or debit card through eBay checkout.
Preferred Method: PayPal
Shipping
Free standard shipping to all 50 States.
All packages shipped with invoice of the order.
ALL Orders containing 4 or more unique items will be upgraded to ship via Priority Mail for FREE.
Handling Time: 1 day handling Monday through Friday after cleared payment for all in stock products. We only ship Monday through Friday excluding all holidays.
International Shipping: We ship under the eBay Global Shipping Plan and your items are combined into one order through eBay checkout. All items are combined into one box not to exceed 12 items and 66 lbs and are shipped to an eBay USA central location, and then forward to your country. Under the Global shipping plan, eBay collects all shipping and customs fees up front and is handled by eBay.
For all orders outside of the Global Shipping Plan, please contact us for a rate before purchasing. All customs delays, fees and duties are born and paid by the buyer. We cannot control customs thus AlbanyCountyFasteners-NY takes no responsibility for delay in the delivery of your package. In addition, should we miss calculate the shipping cost, AlbanCountyFasteners-NY will contact the buyer before shipping the products for all additional costs. Should the buyer not pay the additional requested costs, we will refund your total purchase and void your order.
Returns
Returns are accepted for 60 days from purchase date by contacting us at 866-573-0445 for a RMA number. Buyer pays return shipping and insurance costs. All returned opened packages will be charged a 20% restocking fee.
Please Note: Returns, cancellations or exchanges must be completed using eBay's formal return or Cancellation Process. Once an order has been placed, Returns, Cancellations or substitutions cannot be made through buyer/ direct messaging.
Contact Us
You may contact customer service M-F 8AM to 4PM Standard Eastern Time via the following contact information:
Toll Free Customer Service 866-573-0445
All rights reserved copyright photos, listing, headings and descriptions.
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