Payment
- Payment must be received within 7 days after the end of the auction or eBay will automatically open an Unpaid Item Case against you.
- If you have any problem please contact us through the eBay messaging system or at
(734) 213-2900.
Shipping
- We are very happy to combine shipping but Combined shipping items must be on one invoice and paid for with a single payment. Combined shipping items must be paid together within 7 days of the first item won. We cannot hold items or add them to a new invoice once the item is paid for. Additional items will add $1.00 each to your shipping cost! PLEASE DO NOT PAY UNTIL YOUR INVOICE SHOWS THE CORRECT SHIPPING.
- For international orders through the Global Shipping Program eBay does not offer combined shipping discounts at this time.
- International shipments will now be shipped using eBays Globlal Shipping Program and they will be setting the prices. International shipments can take up to 30 days to arrive.
- Signature Confirmation is now required on domestic packages that total over $250.
Terms of Sale
To return an item using eBay's hassle free return process:
1. Find the item in My eBay and select Return this item from the More actions drop-down menu.
Select the reason for the return.
2. eBay hassle-free returns use an eBay-generated shipping label, they provide you with a return shipping label and packing slip.
3. Pack the item carefully. Include the packing slip, apply the shipping label, and send the item back to the seller. You must return the item within 5 business days of requesting the return. It's a good practice to include tracking information when returning an item.
If an eBay-generated shipping label is used, you can track the status of the returned item in the Purchase history section of My eBay. Find the returned item and click View return details from theMore actions drop-down menu.
4. The seller refunds you within 6 business days of receiving the returned item. If you're requesting a replacement item and the seller uses hassle-free returns, the seller ships it to you within 5 business days of the date you request a return.
If the eBay return process does not work for you please send it back to the address below along with the item number for a full refund. If you have any questions please call (734) 213-2900.
EJM, Inc.
2736 Jackson Rd.
Ann Arbor, MI 48103
About Us
You are very important! Your ranking of our performance is also very important! We wish to keep our 4.9 - 5 star ratings in all categories as well as positive feedback. Customer satisfaction is paramount with us, so if you're thinking we have not deserved your highest marks, please contact us and allow us to be sure your concerns are completely satisfied before you rank us.We aim for 5-star transactions every day, and depend upon you to tell us directly if we have not yet met that standard for your transaction. Thank you!
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