Customer Service:
Our goal is to provide 100% customer
satisfaction. If you have any questions or concerns regarding this sale item,
please send us a message through eBay or call us at 920-364-9492.
Our business hours are listed below.
If you are emailing or calling us outside of our normal business hours, we will
respond back to you as quickly as possible or on the next business day.
M-F
9:00AM - 6:00PM CST - SAT 9:00AM - 3:00PM CST
We hope it never happens, but if you are not satisfied with any product you order from us; you may return it for a courteous and prompt exchange or refund, excluding any discounts or shipping charges. A restocking fee may also be applied. Merchandise must be in its original packaging and condition. We will accept returns up to 30 days from the delivery date.
Returns Policy We do accept returns at Trends Auto. Any returned merchandise must be in its original packaging and condition. There will be a 50% re-stocking fee applied for any items returned that are not in its original packaging and condition, or if they are returned without an RMA number. Returns may be accepted on installed items with a 50% re-stocking fee. Please note the following: Unless our company is in error or the listing is in error, the customer is responsible for paying return shipping costs and a 20% restocking fee.
Please contact us for returns at 920-364-9492. Exchanges We do accept exchanges at Trends Auto. Any returned merchandise must be in its original packaging and condition. There will be a 50% re-stocking fee applied for any items returned that are not in its original packaging and condition, or if they are returned without an RMA number. Exchanges may be accepted on installed items with a 50% re-stocking fee. Please note the following: Unless our company is in error or the listing is in error, the customer is responsible for paying return shipping costs and a 20% restocking fee.
Please contact us for exchanges at 920-364-9492. |