Same or Next-Business-Day Shipping (holidays excluded)
Serious bidders only! Notices will be filed against non-paying bidders.
14-Day-Warranty For Replacements (unless otherwise specified within auction)
RETURN POLICY
- You may return the item within the 14 days of the delivery date for an exchange or refund unless any of the item(s) have been used, tampered with or aren't returned in its original packaging.
- All returned items are subjected to a 20% restocking fee.
- Please note that original shipping charges are non-refundable. Rush shipping and international shipping charges are non-refundable.
- ALL items must be returned unused and in their original condition, including the original packaging and containers, documentation, warranty cards, manuals, all accessories. Any electrical appliance that has been opened/used, and the seal of the electrical cord has been untied - return will not be honored and there will be no refund issued.
- Ship via a traceable method to ensure we receive it. We cannot be responsible if the item is damaged or lost in transit back to us.
- In case of item damaged or incorrect product, please send an email to our Customer Service team with images of the defective item and original packaging. We will do our best to respond to you within 48 hours. Please do not discard the item unless we approve your case.
-Due to Health Code Regulations, we can NOT accept returns on the following products: hair brushes, nail polish, make-up / cosmetics, hair extensions or hair pieces.
- If you would like to return a product, please email our Customer Service Department for a Return Merchandise Authorization (RMA) number. This RMA number must be written on the outside of the box, included with the packing slip inside. Please note that we cannot issue a refund for items returned without this authorization number. For your protection, we recommend that you use Insured UPS or Insured United States Postal Service when returning goods. We prefer return requests be handled ONLY through email so we can expedite your return.
Order Processing Times
We ship items Monday through Friday, we do not ship on weekends or holidays.
Standard Order Processing time: 1-2 Business Days from date of cleared payment your item should leave our warehouse. While we try to get all order out next business day we will notify customer of any delay that may happen
Estimated Order Transit time: 2-8 Business Days from shipment date.
Total Estimated Delivery time: You should receive your item in a minimum of 4 days and a maximum of 12 days.
Overnight order are processed next business day |