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You are protected when purchasing online by Paypal and eBay. If you aren't happy with the item for whatever reason you can open a returns dispute up to 45 days of purchase.
The item must be unworn, with tags and in the condition it arrived, if they aren't the item will be returned. You are responsible for the returns costs unless we have made mistake.
Our detailed instructions
Go to http://resolutioncentre.ebay.co.uk/ and file a return
We are sorry that the item isn't suitable, please can you make sure the tags are attached to the item and it is exactly how it arrived. If we find it to be different we will ship the goods back to you as our return policy states we will not refund or exchange items which have been changed from the condition they arrived.
Please send the item back in the same mail bag or your own, seal the item up as best as you can and include a cover note (cover note must contain your name/address/item number/order id) so we can deal with it as quickly as possible.
If you would like a replacement please state this in your cover note
My Street Label
3 High Bank
Denton
Manchester
M34 2JH
UK
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