WOMENS LADIES FLAT LOW HEEL LACE UP FUR COLLAR PIXIE ANKLE GRANNY BOOTS SIZE
• Wearable As A Short Or Long Ankle Boot
• Man-Made Leather Upper
• Man-Made Insole
• Synthetic Fur/Textile Lining
• Man-Made Sole
• 12.5cm (5 Inch) Shaft Height
• 23cm (9 inch) Shaft Circumference
• 2cm (0.7 inch) Heel Height
• 8cm (3.1 inch) Sole Width
• Product measurements were taken using UK size 5. Please note that measurements above may vary by size
• Unless otherwise stated, our products are not guaranteed to be waterproof as they are designed for fashion rather than for the weather conditions.
• Got a question? Message our customer service team (Click Here. We aim to reply to all messages within 24 business hours. Please note that we are closed over the weekends and public holidays.
We aim to reply to all messages within 24 business hours. Please note we are closed over the weekends and during public holidays.
To ensure a prompt response, please send only one message regarding your query. Sending multiple messages will add to the volume of outstanding questions and may result in a delayed response.
Australia tends to use US sizing so the US chart may be used as guidance, but we do recommend contacting our customer service team for size advice before purchasing.
|
UK |
EU |
USA |
|
2 |
34 |
4 |
|
3 |
36 |
5 |
|
4 |
37 |
6 |
|
5 |
38 |
7 |
|
6 |
39 |
8 |
|
7 |
40 |
9 |
|
8 |
41 |
10 |
|
9 |
42 |
11 |
|
UK |
EU |
USA |
|
6 |
40 |
7 |
|
7 |
41 |
8 |
|
8 |
42 |
9 |
|
9 |
43 |
10 |
|
10 |
44 |
11 |
|
11 |
45 |
12 |
|
12 |
46 |
13 |
Size charts for children's shoes vary by manufacturer; this chart is widely used but does not apply to all of our styles. If this chart differs from the sizes in the drop down list, please use the sizes from the drop down list or contact our customer service team for measurements.
|
UK |
EUROPE |
US |
|
2 |
18 |
3 |
|
3 |
19 |
4 |
|
4 |
20 |
5 |
|
5 |
22 |
6 |
|
6 |
23 |
7 |
|
7 |
24 |
8 |
|
8 |
25 |
9 |
|
9 |
27 |
10 |
|
10 |
28 |
11 |
|
11 |
29 |
12 |
|
12 |
30 |
13 |
|
13 |
32 |
1 |
|
1 (Older) |
33 |
2 |
|
2 (Older) |
34 |
4 |
|
3 (Older) |
36 |
5 |
We currently accept PayPal, card payments, postal orders and bank transfer/deposit payments for our UK customers.
If you'd like to pay by card then please choose PayPal as the payment option during checkout, and there is an option for those without an account to input their card details.
For international customers we accept PayPal, card payments or bank transfers (for orders over £30 only). We do not accept cash on delivery, cheques or postal orders.
We will only ship the item once payment has cleared.
With Royal Mail Special Delivery, If your payment clears before 12pm on a working day it will be despatched on the same day. Saturday delivery is not guaranteed but the majority of our customers who order next day delivery on a Friday do receive it on the Saturday. Exceptions apply to certain areas, please see delivery page for more information.
We also offer DPD Next Day. The service includes text and email updates with a delivery time slot. You will be able to follow the driver online. DPD do not deliver on Saturdays. Unfortunately DPD is unavailable to customers in any part of Ireland, the Highlands or any of the Isles.
If the item is not collected from the depot the package will be returned back to us. We will then require you to repay the original postage cost of the item, or a refund will be given minus the postage costs.
For international customers, we currently offer Priority Airmail. Royal Mail does not offer us an international tracking service, but for peace of mind we also offer an international signed for service which has full tracking in over 30 countries and requires a signature upon delivery. If you would like this, please contact us so we can send you a new invoice.
We may send your package by another courier depending on quantity of items purchased or any address restrictions.
All items are despatched on the same day or within 24 business hours. We are closed on weekends and public holidays as the postal service does not operate on these days.
However, if you would like to return an item that is unworn, untampered with and in a resalable condition we will happily offer you a refund or an exchange within 28 days of receipt.
All returns must be authorised by a member of our customer service team. Items returned without a unique authorisation code may be delayed or rejected.
Return postage is the responsibility of the customer. You pay to send the shoes back to us, but if you want an exchange we'll pay to send the exchange to you (UK customers only).
