Unfortunately we are unable to offer
exchanges or hold/keep back shoes/handbags pending the return of the unsuitable
item. This is because it can cause
confusion and we have limited space in our goods/in out area.
We aim to issue your refund via pay
pal for the price you paid less postage within 2 working days of receipt of the
unwanted items.
If you do
return your purchase please locate your purchase in “My eBay purchase history”
and click on the drop box to the right of your purchase and select “Return this
Item” and follow the instructions given.
International
customers outside the European Union:- Please contact us for a postage quotation to send the parcel
“Internationally Signed For”.
For overseas
purchases outside of the European Union please note that Eclectic-Shoes will
not be liable for any VAT/Duty payments.
It is the responsibility of the purchaser to meet these costs if and
where applicable in the country where they are to be delivered.
We are
unable to deliver to Military and BFPO Bases overseas or in the UK as we have
had previous parcels returned due to complications with delivery.