Brand: Vietguild
Vietguild is a cooperative group of artisans that manufacture high quality Jewelry in Vietnam. Besides producing some of the finest jewelry in the market and surpassing international expectations, a major focus of the cooperative is fair trade, social responsibility and education. The majority of Vietguild's members are people with physical disabilities.
Vietsbay was originally founded to promote business opportunities between Vietnam and the rest of the world. We have become a cooperative group of designers, artisans, entrepreneurs, businesses, educators, and nonprofit organizations, located in Vietnam that wish to promote our goods and services worldwide. We refer to ourselves as an "inverted" collaborative consumption group, that focuses onsocial / corporate responsibility, fair trade, equal employment opportunity, sustainability and awesomeness. We have become a destination for people who want to purchase, as well as promote a variety of different products and services to and from Vietnam. If you are looking to have something made in Vietnam, sourced or promoted, you have come to the right place. We are work with many designers, artisans, and companies, to ensure the best quality and prices. We are staffed with a dedicated multinational team that knows what it takes to get results you require.
US Shipments: We ship from our NY office as well as our Vietnamese Branch. Most packages will ultimately be shipped from our New York warehouse with a USPS or UPS Tracking number. Prior to shipping to the buyer, and following receiving payment, your item will be shipped from our facility in Vietnam to New York via Fed-Ex. When your package arrives in NY, it will be reshipped to the intended receiver. There are no additional import fees, or custom clearance fees for US customers. Items may take a little longer than ordering from other US sellers, and arrive faster than other international sellers, but our pricing, service and flexibility can not be matched.
International (non US) buyers: Depending on your item location packages will be shipped via the United States Postal Service, or Vietnamese Post Office. The receiver of the package will receive a customs declaration number that has some tracking capabilites via usps.com or vnpost.vn. The Buyer is responsible for all customs, taxes, and import fees that may incur due to importing.
Returns: We strongly discourage returns, especially because the majority of our items are made to order. If an item is not as described, we will gladly take there turn shipment without a restocking fee. In case of a return or exchange, buyers are subjected to a 25% restocking fee. Returned items must be sent back to our facility in Vietnam, with a RA number where buyer is responsible to shipping both ways, in addition to a 25% restocking fee.
