Postage rates includes all postage, packaging and handling charges.
We do offer combined postage on all items from our listings. For 3 or more items combined postage is $12.00 and will be sent by Registered Post. Registered Post and Express Post are offered as optional extras but will incur a higher charge. Please contact us for a quote if these options are not displayed.
We offer free pick up of all items listed from Macclesfield, Victoria. Items will be posted within 24 to 48 hours of payment unless otherwise advised. You will be advised of the postage date of your items by email. We endeavour to pack your item/s to ensure they are received in perfect condition.
We cannot take responibility for items lost or damaged in transit if the Registered Post or Express Post option was not selected (items that do not have a tracking number cannot be located). We do, however, suggest that you check with your local Post Office as the first option for locating your parcel as the "Parcel Awaiting Collection card" can sometimes go astray.
Payment
Please make payment within 3 days of the auction finishing. If problems arise please let me know as soon as possible so that other arrangments can be made.
Shipping
I usually post items within 1-2 business days of payment clearing. If an item is needed urgently, let me know, or ask for Express Post.
Terms of Sale
Once an auction is finished I expect the winning bidder to honour their commitment to buy. If you have any doubts, or a detail is not included on an item, you must ask the question before bidding.
I would appreciate an email when payment has been made and positive feedback if you are happy with the item.
If any problems do arise, please contact us before leaving negative feedback and we will endeavour to resolve any issues in a timely manner
Returns
We offer a full refund, less postage, provided the item is returned within 14 days in the original packaging.
We do not offer a refund for returns where an item has been lost or damaged in transit if the Express Post or Registered Post option has not been chosen.
We do not offer a refund for change of mind on an item once it has been posted.
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