We have always been trying to provide the best service and reliable products for every customer, however, accident may happen sometimes, please contact us to resolve any issue before leaving a negative feedback.
1. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.
2. Items are generally shipped out the next business day after your payment has been cleared (Sat. & Sun. excluded.)
3. Orders from the United States will all be shipped out via USPS. The shipment usually takes 3-7 business days(Saturday and Sunday excluded), if you need the item urgently, please contact us for detail before purchase.
4. Local pick up is not available.
5. Customers in Porto Rico, Alaska and Hawaii are recommended to contact us for shipping details(shipping cost&time) before placing an order.
6. Notes:
◆ International Buyers – Please Note:
a) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
b) Please check with your country's customs office to determine what these additional costs will be prior to bidding /buying.
c) These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
d) Please contact us first before bidding if your shipping address is NOT in the United States.
◆ We are not responsible for custom duties and related taxes. Orders will be shipped as a gift or as a sample. In general, no custom duties and tax will be charged.
1. This product has a One-Year warranty.
2. Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.
3. For all returned products, buyers MUST contact us for the returning address.
4. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
