Everything you buy from us is covered by our "No Quibble Money Back Guarantee" This means if you're not 100% satisfied with any product, you can return it within 21 days for an immediate exchange or refund. No claims for goods lost in transit can be made after 60 days. Goods return must be in a new and not used in any way. This particularly applies to goods in sealed packets and Machine Wrapped Laces, which if removed from the wrapper are deemed to be used.
This does not affect your statutory rights.
We only ask that you pay the return postage to return goods to us, but if you ask for an exchange we will pay the cost of postings goods back to you