About Us:
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Open Box City is a TV liquidator / Wholesaler.
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About
Parts:
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The items we sell have been taken mostly from
new TV’s with broken screens. All
items that are taken from used TV(s) are listed as used. None of the items are in the original box. Purchase includes only what is seen in the
picture, shipped in a sturdy box, wrapped safely in bubble wrap.
Thank you for visiting our store!
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Terms and Conditions:
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Payment
Options: PAYPAL and ALL MAJOR CREDIT CARDS (US only) Payment is required within 2 days of
making your purchase.
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California
Sales Tax Applies to all sales in California
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Items ship same day or within 24
hrs of full payment “with exception of Sundays & Holidays”.
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If you have any questions,
concerns – Please contact us prior to issuing negative feedback as we would
appreciate the opportunity to rectify the situation first and keep all of
our customers happy and returning.
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Inventory:
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We have some parts available for sale which
are not yet listed. If you are looking
for more of the same or other parts, please ask. We need the brand, model number along with
the part number or picture of the part.
Picture(s) are very helpful in locating the item.
Parts are identified by our unique identification stamp on the item
and by the serial number of the item, when applicable.
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Shipping:
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We ship to USA, Canada & UK
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Returns:
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We accept returns within 14 days
of receipt. Upon inspection for special markings or S/N verification, you
will be fully refunded for the item, (Shipping charges not included.), We
reserve the right to charge 20% re-stocking fee.
If requested, and if the part is
available in stock, we can send you the part that you need, or the exact
same part (if original was defective) instead of a refund.
We are
unable to issue credit for any part that was not shipped from our
warehouse. We use a unique
identifying stamp on all items shipped.
It is important to carefully determine which item you need before
ordering.
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DOA (Dead on Arrival): All of our parts are inspected prior to
shipment and guaranteed to be in working condition as they are removed from
working functional units. We pride ourselves on maintaining a low return
rate.
We will exchange or refund any
part to be found not working within the 14 day warranty period.
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Contact Us:
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Please contact us with any
questions you may have. The easiest way is to use the "Ask a
Question" link near the bottom of the description page of this item. We
check email often and respond to all inquiries. We value our customers
and we appreciate doing business with you.
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Feedback:
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We respond with feedback when
feedback has been left for us. Please
contact us if you have any concerns prior to posting neutral or negative
feedback. We care about our customer’s
concerns.
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