We endeavour to have accurate descriptions and verify the component weights quoted by manufacturers.
All items are 100% genuine. 99% of items are new and unused but occasionally we do list new components which have been taken off new bikes. Components removed from a new bike will be clearly listed as such and we will still offer the full manufacturers warranty.
We pride ourselves on our customer service but in the rare event that you have a problem with your item please contact us via ebay.
If you need to contact us more urgently if you need to change or cancel the order prior to shipping you can also contact us directly by phone 028 71812426 or email - orders@totalcycling.com.