About us

We are a retailer with over 20 years of experience within the ladies fashion industry, and are excited to bring our presence to the online market. We are new to eBay, and so we greatly appreciate your positive feedback wherever possible to help build our online brand. As such, if for any reason your experience has been less than satisfactory and deserving of a 5*, then please do not hesitate to contact us!

Postage and Dispatch Time

All our items are sent via Royal Mail 2nd Class Recorded as standard, unless otherwise stated. We aim to dispatch items the same day if purchased before 2PM on Monday to Friday pending receipt of cleared payment. Items sent after 2PM will be dispatched the next working day.

If you require a faster service we offer the option for upgrading to Royal Mail 1st Class Recorded for only £1 extra. For guaranteed next day delivery there is the choice of Royal Mail Special Delivery for £6.49.

Combined Postage Discount

We  offer a postage discount on each additional item purchased to be delivered to the UK, with only 50p extra per additional item. For International parcels we will send a revised invoice.

Lost/Missing Items

Should your item not be with you within 7 working days after confirmation of dispatch please do not hesitate to contact us and we will do our utmost best to assist.

International Delivery

At this time we dispatch to the American, European and Australian regions only. Please allow 7-14 working days for delivery, though it will likely be sooner. We utilize Royal Mail Airsure for our international parcels.

Recommended Payment Options

We highly recommend PayPal as our preferred payment method for convenience and security for both you and us. It is always the fastest way in which we can get your item out to you as soon as possible upon receipt.

Alternate Payment Methods

If PayPal isn't an option, than we are happy to accommodate. We accept both Postal Orders and Cheques as alternate methods of payment, which should be made out to 'E BABE CLOTHING LIMITED' and sent to the Business Address listed at the bottom.

14 Day Returns

Unwanted Item? No problem, simply return your item within 14 days to us for a full refund minus our postage costs. Item condition should be unused with all tags/packaging intact suitable for resale. Please be sure to fill out the included returns form in order for us to facilitate your refund upon receipt as efficiently as possible. We highly recommend utilising a tracked service for returns as we cannot be held responsible for refunding items we have not received.

Items should be returned to the business address noted at the bottom of listing. We aim to process refunds within 24 hours of receipt via the same payment method.

Faulty Items

On the rare occasion you receive a faulty item which is not to the standards you would expect please contact us within 7 days of receipt and we will do all we can to assist.