Turino Silver Glass Framed Full Length Bevelled Wall Mirror 16" x 48" Large
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Northern Ireland, Highlands, Islands, Scilly Isles, IOM, IOW and Channel Islands
(If you live in any of these areas and wish to discuss delivery please feel free to contact us)
Click on the delivery tab below for details
MORE INFORMATION ABOUT DELIVERY, TERMS AND RETURNS POLICY
About Us
About us
Showroom and office opening times
Monday: 1000 to 1600hrs
Tuesday: 1000 to 1600hrs
Wednesday: 1000 to 1600hrs
Thursday: 1000 to 1600hrs
Friday: 1000 to 1600hrs
Saturday: 1100 to 1600hrs
Sunday: Closed
Showroom Address
William Wood Designs Ltd
Big Storage Trade Park ,
Earl Road, Handforth,
Cheadle Hulme,
Cheshire SK8 6PT
Directions
We are just off the A34 (POST CODE SK8 6PT)
200 metres from Stanley Green Retail Park (B&Q, TK MAXX, NEXT)
Driver past Stanley Green Retail Park, then under bridge, then turn first left into the Big Storage Building.
Our showroom is on the right just after the main reception.
FREE PARKING
CLOSE TO M56, A34 and M60
WE LOAD YOUR VEHICLE IF REQUIRED
FULL RANGE OF PRODUCTS ON DISPLAY AND IN STOCK
Collecting your eBay item
PLEASE CONTACT US BY EBAY MESSAGE IF YOU WANT TO PICK UP YOUR ITEM AS WE WILL NEED
TO PICK AND PREPARE YOUR ORDER FROM STOCK
Contacting us about your eBay item
PLEASE CONTACT US BY EBAY MESSAGE ONLY FOR ANY QUERIES ABOUT YOUR ITEM.
PLEASE NOTE: As per Ebay policy we are not obliged to respond to "Where is my item queries" unless item is over due.
For an estimated delivery time please see your order confirmation, our delivery terms and your checkout message.
eBay messages will be replied to as soon as possible during opening hours above.
However where possible we will reply to any eBay messages sent to us outside of these time ASAP
THANK YOU
Payment
Payment
You can pay for your item as follows:
by Paypal
For paypal follow the links on your ebay page through checkout
by Cheque
Please send us a message to say you are paying by cheque.
Please make payable to: William Wood Designs Ltd.
Post to: William Wood Designs Ltd, Big Storage Trade Park, Earl Road, Cheadle Hulme, Cheshire SK8 6PT
by Credit Card Payment
Secure credit card payment available over the phone.
Please order your item then call us during our opening times on 0161 485 5047
Want to buy now and pay later ?
No problem, if you want to buy now but pay at a later date, please purchase your item then contact us to advise.
We must hear from you within 72 hours of your purchase if you want to pay later.
If you do not contact us to advise of your payment intentions then we will treat the order as unpaid.
Delivery
OUR DELIVERY SERVICES
We use the following methods of delivery depending on your item:
COURIER SERVICE
If you have ordered a small item then will use a courier to deliver (such as Parcel Force)
Smaller items will be shipped to ALL areas of the UK. See item description.
Prices are the same for all of the UK post codes areas. (Highlands, Islands, Northern Ireland, etc)
However we do not ship via couriers to the Channel Islands.
HAND DELIVERY SERVICE
See item description if your item is hand delivered.
This service takes 3/5 working days approx from when item is dispatched.
Our larger and more fragile items will normally go on our hand delivered service.
We hand deliver ONCE A WEEK to most UK post codes
Except the following areas which are ONCE EVERY TWO WEEKS delivery.
DD, EX, FK, IP, KY, LD, LL, NR, PA, PH, PL, SA, SY, TQ, TR
These above fortnightly post codes may take 3/4 days longer than your eBay due date. We will advise you accordingly.
PLEASE NOTE: We do not offer a Hand Delivery service to the following post codes:
Northern Ireland, Highlands, Islands, Scilly Isles, IOM, IOW
BT, HS, IM, IV, KA27-28, KW, *PA20-80, *PH17-26, *PH30-50, *PO30-41, TR21-25, ZE,
We do not offer a hand delivery service to the Channel Islands.
POSTAL SERVICE
This service takes 3/5 working days approx
Small items will be sent via economy postal service.
Need more delivery information ?
If you have any questions about delivering to your area then please contact us quoting your post code and item you are interested in.
ITEM DISPATCH TIME
Your item will be delivered on or possibly before the Ebay delivery time shown at top of the item page.
This is an estimated time and can vary due to factors such as seasonal demand, weather and your location.
On most occasions we will get to you far quicker than the eBay due date.
On CLEARED PAYMENT we aim to prepare your order within 1 to 5 working days depending on when we load for your area.
Once your order is prepared we then dispatch by the delivery methods shown above, see 'our delivery services'
IF YOU ORDER AT WEEKEND/PUBLIC HOLIDAYS YOUR ORDER WILL BE PROCESSED THE NEXT WORKING DAY.
PLEASE NOTE: We can not offer a timed delivery or day of your choice however we will try as best as possible to accommodate your requirements
YOUR DELIVERY DETAILS
When you place your order please ensure your provide the following details at time of order.
Correct and up to date delivery address
If you have recently moved or changed your eBay or Paypal address please let us know immediately by message.
Active phone number Mobile preferred..
Your mobile can also be added to courier service items so you can be notified by SMS
Opening times Where applicable if you are a commercial or work address.
PLEASE NOTE: If you are not in during normal delivery times or hard to find then please advise us when you place order of:
Possible leave safe options, ie. behind gate, next door or in porch etc.
Any notes that will help delivery if you are difficult to find or access.
ON DISPATCH OF YOUR ITEM
IMPORTANT
Please look out for your eBay message showing your item is on its way to you.
This message will contain information about when you item is due and contact details.
DELIVERING YOUR ITEM
We aim to delivery on our first attempt to ensure you have your item within your estimated due date.
WHAT HAPPENS IF YOU ARE NOT IN WHEN WE DELIVER ?
If acceptable and reasonable to do so, your item will be left safe.
We or the carrier will put a card through your letterbox and/or send an Ebay message to confirm item has been left safe.
If you do not want your item to be left safe then please advise us at time of order.
Hand delivered items: If you are not in and we cannot leave safe then we will re deliver the next time we are in your area.
Courier service: If you are not in or we cannot leave safe then the courier will follow their normal procedures, usually re attempt deliver on one more occasion.
IMPORTANT
We cannot be held responsible for late delivery of your item if we have incorrect details, incomplete details (at time of order) or if you are not in and we cannot leave safe.
COURTESY CALL
(available on request)
Please contact us when you place order if you require a call or text message giving you an ETA before delivery.
Terms
Terms and Conditions
Please see our terms page on home page for full details of our terms which apply to our delivery, returns and payment policy.
You are protected as an Ebay buyer .
You are also covered by the Distant Seller Regulations and your Consumer Statutory Rights.
THANK YOU
Returns
William Wood Designs Ltd
"Best in class Returns Policy"
Are you unsure about online purchases ?
Our terms below will give you the security you need to buy in confidence. Any questions please contact us.
Cancelling your order (ordered in error)
If you have ordered by mistake or wish to cancel your item for any other reason,
Please contact us through Ebay message system as soon as convenient.
We will refund item (if already paid) and email you with an Ebay transaction cancellation request.
If your item is damaged on delivery ?
Please contact us through Ebay message system only (we need to be advised in writing)
Please let us know within 3 working days from delivery date and we will replace free of charge ASAP
We will aim to collect and replace your item at the same time where possible.
If you are not fully satisfied with your item ?
Please let us know through Ebay message system within a 14 day period from receipt of your item.
This applies to any reason ie: not suitable, wrong colour, too big, too small etc.
Then you can take the following action:
If you want to return your item for a full refund.
We will arrange to collect your item and we will pay the return carriage charge.
If you wish to return the item please ensure it is in the original packaging.
Once item is back with us then we will refund your full original purchase cost (item + carriage)
The returning of your item will be free of charge. You do not pay for the returning of the item.
If you want to replace your item with a different item.
We will discuss your situation then deliver your new item when we collect your old item.
We will not charge you carriage for this delivery service. On the first occasion this delivery and swap service will be free of charge.
If you choose a more expensive item then we will charge you the difference or refund the difference if you choose a less expensive item.
If we are unable to supply you with a suitable replacement we will refund you in full (including original carriage).
IMPORTANT
If you are returning your item for any reason and it is the last one we had in stock or only one, we can ONLY REFUND IN FULL
We can not be held responsible for not providing a replacement in this instance as there will be none available.
However we can offer you a similar alternative item if you wish or a full refund.
If you have bought a mirror then please do not hang the mirror until you are fully satisfied with your item.
We can not be held responsible for any changes to your wall if the item needs to be returned.
Feedback
Please contact us through eBay message system if you have any problems with our product and/or service.
I am sure we will be able to rectify any issues you have to your satisfaction.
As per eBay guidelines, please contact us regarding any aspect of your purchase which you are unhappy about.
We can then take the opportunity to resolve your issue prior to leaving feedback.
Feedback is designed to be a representation of your overall experience with our product, service and communication.
Please therefore contact us prior to leaving feedback is you have any issues with any of the above.
Please note: We will report any buyers (using eBay seller protection) who misuse eBay feedback policy
Distant Seller regulations.
Your eBay purchase from William Wood Designs Ltd is covered by the Distant Seller regulations.
Thank you
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