By bidding on / purchasing an item from the Quatropi Store, you are noting your acceptance of the following and Conditions:

Prices

All prices on Quatropi include any VAT payable but exclude delivery charges.
We reserve the right to adjust prices, minimum bid amounts, offers, goods and specifications of goods on Quatropi at our discretion at any time before (but not after) we accept your order.

Payment

WE ARE ABLE TO DELIVER TO CREDIT CARD BILLING ADDRESSES OR VERIFIED PAYPAL ADDRESSES ONLY.

You must pay for your order using our online checkout. We cannot despatch goods until you have paid for them in full.

We accept payment by direct credit/debit card, paypal, cheque and bank transfer.

Shipping

All advertised shipping costs are to Mainland UK only. Shipping costs will be consolidated for multiple purchases. Shipping to UK for this item is FREE, except for specialist pallet deliveries to postcodes KW, IV and TR.

There is no charge for collection from our Nuneaton warehouse during normal opening hours.

No delivery appointments can be made for despatches via parcel courier. For items delivered by pallet courier / our own vehicles, appointments will be made - Please ensure we have a contact telephone number at checkout as failure to supply will lead to a delay in your shipment.

Our delivery service is a "to your door" service. For customers living in apartments the service is to the block foyer area only. Drivers are not insured to carry items up stairs or in lifts of any kind.

For large items delivered to Scotland please allow up to 20 days for delivery.

Returns / Refunds Policy

You may return for exchange or refund any product you buy from us within 7 working days of receipt. To arrange a return/refund, please send an email to sales@quatropi.com and include your eBay item number and Order number, stating the reason for the return. Returned items remain your responsibility until we receive them and should be in the same condition as when they were supplied. You must take reasonable care of the goods. They must be unused (except to the extent reasonably necessary to examine the goods), unassembled, in original condition and returned with the original product packaging. Unless goods are faulty, we will only refund your purchase price, excluding the original shipping cost. You are responsible for the return shipping cost.

If any goods you purchase on Quatropi are faulty or mis-described, we may offer an exchange or refund, as appropriate, in accordance with your legal rights. Please use our sales@quatropi.com email address and include your eBay Listing Number and/or order number, and a brief description of the damage/problem in your enquiry so one of our agents can promptly research your request with in 48 hours.

Contact Us

Call us directly on 02476 642139 (normal office hours) or email us at sales@quatropi.com

General

The colours of Quatropi products are reproduced and shown as accurately as possible, although slight variations may occur. All dimensions and capacities quoted are approximate and for guidance only.