l All products will be shipped by Hong Kong Post via Air mail, l No tracking number. We recommend you to choose registered airmail with tracking number provided by paying extra US$2 or AU$3 for the postal insurance. Return policy: l For any damaged or defective item, please contact us within 7 days after item received. l All items must be returned in "as new" condition in the original packaging and include all accessories. l Defective product will be offered as exchange or merchants credit. l It may take up to 3 business days to process your return after product has been received. Customer service: l Customer satisfactory and quality service is what we always pursue. l We will response to your email within one working day (excluding weekend and Public Holiday) l We appreciate your Positive Feedback and 5 stars DSR score if you are satisfy with the transaction and our system will automatically do the same. l Negative / neutral feedback doesn't resolve problems, good communication does. Please contact us if there are any problems and we will try our best to solve the problem with you. l As a responsible seller, we will try our best to solve every problem. Our aim is 100% customer satisfaction! Powered by eBay Turbo Lister The free listing tool. List your items fast and easy and manage your active items. Powered by eBay Turbo Lister The free listing tool. List your items fast and easy and manage your active items. |