FREE DELIVERY TO MAINLAND UK

Payment:

We prefer payment by Debit Card, or if you prefer, Credit Card. We also offer payments via Paypal. We accept cheques however the cheques will have to clear before we can arrange delivery. Please contact us on 01244 881406 or free phone: 0800 043 5151 to discuss the options

Shipping:

At Chateau we take pride in giving the customer what they want. Luxurious high quality furniture at affordable prices, and also a no fuss stress free secure delivery service that’s completely free!

Free delivery to mainland Uk.

Delivery charges will apply to offshore destinations, please email us at: info@chateau.co.uk for a quotation.

Please check all items carefully before signing for them, if there is any problems then notify  the courier and they will take the item back with them.

If you want to return an item at a later time for any reason you will have to arrange this at your own expense.

You’re welcome to collect your item, however please notify us beforehand so we can get your items ready for dispatch.

Delivery Times:

Furniture & Mirrors; Please allow 21 days for delivery however most items are delivered within 10 days of payment. We need your correct telephone number and address to speed up delivery after purchase.

Smaller trinket items; Please allow 3-5 working days after payment has been received. 

Terms of Sale:

You have 7 days to return this item, from the time of purchase.

Returns have to be unused and fit for resale and in the packaging they originally arrived in.

You will receive a refund for the price of the item once the item(s) have been collected and checked over at our returns depot, customers will incur a collection charge which will be deducted from any amounts refunded.

All goods must be inspected on arrival and then signed for appropriately.

(Any damaged items must be signed as damaged and taken back with the courier to avoid any collection charges.)

About Us:

We have a large warehouse in the outskirts of Chester, which stocks a whole selection of our high quality french furniture.

Please call us to arrange a viewing appointment.

Our Phone line opening times are:

Monday - Friday 10.00am - 5.30pm