Shipping Method:

Shipping will be via United States Postal Service (USPS) unless noted otherwise.  If you need the item shipped via Fed-Ex, UPS or other shipping service please email me to arrange.  

USA Shipping:

Shipping will be via United States Postal Service (USPS) unless noted otherwise.  If you need the item shipped via Fed-Ex, UPS or other shipping service please email me to arrange.  

Shipping options available from slowest to fastest are, First Class Mail, Priority Mail, and Express Mail.  Items will ship within 24hrs of payment Monday-Friday.  Shipping time will differ from location.  On average shipping time will take 3 mailing days via First Class, 2 mailing days via Priority Mail, and 1 mailing days via Express Mail. All items shipped will ship with tracking and delivery confirmation. 

International Shipping:

I do ship world wide via United States Postal Service (USPS).  Shipping options available from slowest to fastest are, First Class Mail, Priority Mail, and Express Mail.  Items will ship within 24hrs of payment Monday-Friday.  Shipping time will differ from location and your customs.  On average shipping time will take 9-14 mailing days via First Class, 7-12 mailing days via Priority Mail, and 3-7 mailing days via Express Mail.  If the item has not arrived within this time take the customs/tracking number I provide to you, to your post or customs office.  Most of the time the item can be located there using the customs/tracking number.  I CAN NOT CONTROL HOW LONG IT TAKES  TO ARRIVE TO YOU AFTER I HAVE SHIPPED YOUR ORDER. I ship it fast and it’s up to your customs and post to get it to you.  Please do not get upset with me about the time the item spends getting trough customs.  If there is any problem with your order, please email me and I will help. 

Returns:

If for some reason you receive the wrong item, color, size, let me know and I will make it right.  I will pay for shipping for returns if the era was mine. Please email me with any questions or concerns. If the item was sent correctly and you would like to return it, the buyer will pay for shipping and I will accept the return as long as the item is still in the condition it was when it shipped. 

Item Condition:

All items listed are new with tags unless otherwise noted.  Items are 100% Authentic and not 2^nd hand or returns. Items are in-stock and are straight from the original manufacture. 

Combined Shipping:

I combined shipping for mutable orders. For most items the shipping will be cut in half after the first item.  For example if the shipping on the first item is $6 the second would now be $3, bringing the total shipping fee to $9.  Email me if you have a problem combining shipping and I will send an updated invoice. I can only combined shipping on orders that have not been processed. 

Feedback:

I will leave feedback within a week of payment. Please email me if you have any problems with your order.  I will do everything I can to help you have a good experience shopping with Ann’s Cool Shop.  I will do whatever it takes to earn your Positive Feedback.