BeautyJoint Store Policy

PAYMENT:

• We accept credit cards, debit cards, and e-checks through Paypal only.
• Payment is due within 3 days of purchase commitment.
• Due to the volume of buyers we have, our payment system is automated.
• Non- paying buyers are automatically reminded via Ebay?s automated system on the 4^th day.
• After 7 days, non-paying buyers will receive an unpaid strike. The strike can be removed upon payment.
• If you need to make a payment arrangement, please contact us.

 TRACKING:

• All Domestic(US) packages includes online tracking number.
• International USPS First Class mail does not include online tracking.
• International PRIORITY and EXPRESS mail includes online tracking.

SHIPPING:

• We are closed on weekends and US holidays.
• We ship next business day however from time to time, it might take us several days to send order.
• We do combine shipping. After you commit to an item, do not pay. Repeat as many times as you want, then when you are ready to pay, click on MY EBAY at the top right, then click on PURCHASE HISTORY, then click on PAY NOW and you can combine/pay your invoice. If the adjusted s/h still seems too high, or you would like to use a flat rate package, please contact us to revise your invoice BEFORE you pay.
• We ship international packages via first class mail for packages weighing up to 4 lb. We may upgrade to a flat rate package. 4lb + is shipped via Priority Mail.
• All items are thoroughly inspected by at least 2 people, and carefully packaged prior to shipment.

FEEDBACK:

Feedback is left automatically upon payment. We would greatly appreciate if you would reciprocate upon receipt of your purchase. If there is a problem with your order, we request that you please drop us an email and give us a chance to make it right before leaving negative feedback.

EXCHANGES:

• We do not offer refunds for any items.
• All other items are exchangeable if they are returned in the condition in which they were received. We must be contacted within 48 hours of receipt to arrange an exchange. All shipping costs will be the responsibility of the buyer.
• Please read descriptions and/or ask questions prior to committing to your purchase.
• If an item was unintentionally misrepresented or a mistake was made on our part, we will make it right! Please contact us to arrange an exchange, return/refund.

CONTACT:

If you have any concerns or questions, please do not hesitate to contact us through Ebay's messaging system only.

INTERNATIONAL:

Buyers are responsible for customs duties, taxes, and/or fees. Unclaimed packages do not qualify as a ?lost? package. IF left unclaimed, the package will be returned to us and we will issue you a refund of the purchase price upon receipt of the returned package.

Delivery by First Class International method by USPS has recently been very slow and can take up to 2 month or longer. Please be patient.